Somandeep Kaur
Surrey,BC
Summary
Accomplished Supervisor focused on meeting customer expectations and achieving company goals. Drives success by directing high-producing teams while developing lasting employee rapport. Exceptional knowledge of cost-reduction methods and streamlining production processes. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
Work History
Supervisor
Shoppers Drug Mart
10.2021 - Current
- Evaluated staff performance and provided coaching to address inefficiencies.
- Monitored workflow to improve employee time management and increase productivity.
- Collected, arranged, and input information into database system.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
Sales Associate
Best Buy
08.2021 - 10.2021
- Managed returns, exchanges and refunds in accordance with store policy.
- Engaged with customers to build rapport and loyalty.
- Presented professional image consistent with company's brand values.
Cashier
Shell Gas Station
12.2019 - 03.2021
- Welcomed customers and helped determine their needs.
- Tallied cash drawer at beginning and end of each work shift.
- Answered questions about store policies and addressed customer concerns.
- Upsold additional products and services to customers, increasing revenue.
Education
BBA - Supply Chain Management
YORKVILLE UNIVERSITY
Vancouver, BC12.2021
High School Diploma -
STATE PUBLIC SCHOOL
JALANDHAR, INDIA04.2018
Skills
- Department Organization
- Business Planning
- Tool Preparation
- Coordinate Supplies
- Balance Accounts
- Supervising Employees
- Market Analysis
- Training and Development
- Leadership
Timeline
Supervisor
Shoppers Drug Mart
10.2021 - Current
Sales Associate
Best Buy
08.2021 - 10.2021
Cashier
Shell Gas Station
12.2019 - 03.2021
BBA - Supply Chain Management
YORKVILLE UNIVERSITY
High School Diploma -
STATE PUBLIC SCHOOL
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