Solomon Girma Jiru
Inglewood
Summary
Hardworking employee enthusiastic about learning the field inside and out. Pursues opportunities to learn new skills and contribute to group success.
Overview
9
9
years of professional experience
Work History
Sales Representative
Plan International Ethiopia
05.2020 - 02.2025
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
Cashier Team Lead
MKTY IT Services
04.2018 - 03.2020
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and card transactions with excellent accuracy levels.
Customer Service Cashier
AB-HAM Enterprise PLC
02.2016 - 03.2018
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
Education
Diploma - Computer Science
Orbit Technology Solutions Plc
Addis Ababa , Ethiopia08-2010
Certificate - Teller
General Wingate Polytechnic College
Addis Ababa , Ethiopia 10-2005
Skills
- Customer service
- Customer relations
Languages
English
Professional Working
Timeline
Sales Representative
Plan International Ethiopia
05.2020 - 02.2025
Cashier Team Lead
MKTY IT Services
04.2018 - 03.2020
Customer Service Cashier
AB-HAM Enterprise PLC
02.2016 - 03.2018
Diploma - Computer Science
Orbit Technology Solutions Plc
Certificate - Teller
General Wingate Polytechnic College