Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Timeline
Generic

Solji Park

Vancouver,BC

Summary

Proven sales expert with a track record of enhancing customer loyalty and boosting business development, notably at OLIVEYOUNG, a South Korean beauty drugstore. Skilled in cross-selling and demonstrating beauty products, I excel in building meaningful customer relationships and prospecting clients.

High-energy professional skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences. Service-oriented Volunteer committed to collaborating with others to achieve common objectives.

Cultured and friendly individual versed in providing clerical support and filing documentation. Commended for assisting with volunteer recognition activities and events to drive outreach.

Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.

Overview

3
3
years of professional experience

Work History

Salesperson

OLIVEYOUNG
Suwon, Gyeonggi-do
05.2022 - 09.2025
  • Developed key customer relationships to increase sales.
  • Provided personalized service to build relationships with customers.
  • Analyzed sales space capacities based on system parameters, securing high stock availability.
  • Maintained accurate records of customer interactions and transactions.
  • Increased profitability and revenue by identifying customer needs and determining appropriate offerings.
  • Listened to customer needs to identify and recommend best products and services.
  • Advised customers on the latest product features and benefits.
  • Sparked social conversations with customers to provide friendly atmosphere and smooth shopping experience.
  • Counted cash, made change, and stored coupons to keep organized and balanced cash register drawer.

Cafeteria Cashier

EDIYA
Suwon, Gyeonggi-do
01.2023 - 06.2025
  • Counted and balanced cashier drawers.
  • Organized supplies in storeroom for easy access during rush hours.
  • Built and maintained productive relationships with employees.
  • Maintained current knowledge of store promotions to highlight sales to customers.
  • Answered phone calls from customers regarding orders or complaints politely.
  • Checked temperatures of refrigerators and freezers daily to ensure proper storage conditions were met.
  • Ensured accuracy of bills before presenting them to customers for payment.
  • Greeted customers and responded to inquiries in a polite and professional manner.
  • Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
  • Welcomed customers, offering assistance to help find store items.
  • Verified orders and bagged items for easy transport.
  • Processed credit card payments and gave counter slips to customers for signatures.
  • Checked personal identifications during alcohol and tobacco sales.
  • Answered phone calls to assist customers with questions and orders.
  • Performed regular maintenance tasks such as cleaning equipment and replenishing condiments.
  • Maintained cleanliness of work area by sweeping floors and wiping down counters regularly.
  • Verified expiration dates on products prior to sale or restocking shelves.
  • Processed customer payments quickly and returned exact change and receipts.
  • Processed payments accurately, including cash, credit and debit cards, checks, and vouchers.
  • Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
  • Prepared food orders according to customer specifications.
  • Greeted customers promptly and responded to questions.
  • Answered customers' questions and provided information on store procedures or policies.
  • Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
  • Took orders, prepared foods and processed payments in full-service establishment.

Waitress Trainee

Italian restaurant
Suwon, Gyeonggi-do
01.2024 - 05.2025
  • Provided exceptional service to high volume of daily customers.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Greeted customers and provided menus.
  • Followed safety protocols when handling hot plates or sharp objects.
  • Filled condiments and napkin containers during slack periods.
  • Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
  • Maintained knowledge of restaurant policies regarding guest services and satisfaction.
  • Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
  • Provided excellent customer service during meal times.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Explained menu items, describing ingredients and cooking methods upon request.
  • Utilized point-of-sale system to process payments from customers.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Informed customers of daily specials and menu changes.
  • Observed other wait staff members' techniques to learn best practices for providing exceptional customer service.
  • Performed opening and closing side duties including cleaning tables, chairs and floors.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Attended training sessions on topics related to food safety regulations, proper order taking procedures.
  • Informed customers of daily specials and signature menu items.
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
  • Assisted in preparing salads, appetizers and desserts to speed up food service.
  • Responded promptly to customer inquiries about menu items, ingredients, and prices.
  • Took reservations and to-go orders to streamline process for both customer and restaurant.
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.

Dishes Washing Assistance

Italian Restaurant
Suwon, Gyeonggi-do
05.2024 - 11.2024
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Completed day-to-day duties accurately and efficiently.
  • Improved the cooking skills.
  • Worked with cross-functional teams to achieve goals.

Student Volunteer

1365
Daejeon, Chungcheongdo
09.2022 - 12.2022
  • Built partnerships with related organizations to develop support and gain greater attention for important issues.
  • Monitored students in class, hallways, and cafeteria to enforce school rules.
  • Collaborated with teachers to develop lesson plans that are tailored to each student's learning style and academic level.
  • Handled clerical duties, managed classrooms and coordinated documents for teachers.
  • Planned and led activities to develop students' physical, emotional and social growth.
  • Implemented differentiated instruction strategies to meet the diverse needs of learners in the classroom.
  • Distributed textbooks, workbooks, papers, and pencils to students.
  • Assisted students with special needs in completing tasks and understanding material.

Education

Master of Science - Environmental Engineering

Simon Fraser University
Vancouver, None
08-2029

Master of Science - Biology

Paichai University
Daejeon

Skills

  • Cross-selling products and services
  • Beauty product demonstration
  • Reference selling
  • Business development
  • Customer loyalty programs
  • Prospecting clients

Affiliations

  • I have been interested in beauty care products and personal skin color. So I have a private experience with makeup and hairstyle

Languages

English
Professional
Korean
Native/ Bilingual

Timeline

Dishes Washing Assistance

Italian Restaurant
05.2024 - 11.2024

Waitress Trainee

Italian restaurant
01.2024 - 05.2025

Cafeteria Cashier

EDIYA
01.2023 - 06.2025

Student Volunteer

1365
09.2022 - 12.2022

Salesperson

OLIVEYOUNG
05.2022 - 09.2025

Master of Science - Environmental Engineering

Simon Fraser University

Master of Science - Biology

Paichai University

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Solji Park