Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Sohil Puhal

Sohil Puhal

Tustin

Summary

Dynamic customer service professional with a proven track record at HMart, excelling in issue resolution and customer account management. Adept at processing orders with precision and maintaining data integrity. Recognized for strong communication skills and leadership abilities, fostering collaboration to enhance customer satisfaction in fast-paced environments.

Overview

6
6
years of professional experience

Work History

Customer Service Representative

HMart
10.2025 - Current
  • Assisted customers with inquiries and resolved issues efficiently.
  • Managed customer accounts, ensuring accurate information and timely updates.
  • Processed orders and returns using internal systems, maintaining data integrity.
  • Collaborated with team members to enhance service delivery and customer satisfaction.

Cashier

Dildar Singh
10.2025 - Current
  • Processed customer transactions accurately and efficiently using point-of-sale systems.
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly.
  • Maintained organized checkout area, ensuring cleanliness and efficient workflow.
  • Assisted in inventory management by restocking shelves and monitoring product levels.

Phone Technician and Store Operator

Tech.
09.2024 - 10.2025
  • Assisted customers with technical issues related to phone devices.
  • Learned to diagnose hardware and software problems effectively.
  • Maintained inventory of tools and repair parts for efficiency.
  • Collaborated with senior technicians on complex repairs.

Own Business

Restaurant
01.2020 - 07.2024
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Education

High School Diploma -

Govt. Senior Secondary
Taraori, India

Skills

  • Customer account management
  • Order processing
  • Data integrity maintenance
  • Issue resolution
  • Leadership
  • Instructor
  • Good communication skills

Languages

Hindi
Full Professional
English
Full Professional
Spanish
Limited Working

Timeline

Customer Service Representative

HMart
10.2025 - Current

Cashier

Dildar Singh
10.2025 - Current

Phone Technician and Store Operator

Tech.
09.2024 - 10.2025

Own Business

Restaurant
01.2020 - 07.2024

High School Diploma -

Govt. Senior Secondary
Sohil Puhal