Soheila Hamzehloo
Richmond Hill,ON
Summary
Energetic Sales Representative offering demonstrated success identifying prospects and converting leads into customers. Recognized for creativity and resourcefulness in meeting and exceeding sales, revenue and profit goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
14
14
years of professional experience
Work History
Sales Representative
Khorak Supermarket
6125 Yonge St, North York, ON M2M 3W8
11.2023 - Current
- Increased sales revenue by identifying and targeting high-potential accounts.
- Expanded customer base through cold calling, networking, and relationship building.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Collaborated with marketing to create impactful promotional materials for increased brand awareness.
Retail Sales Team Member
Refah Chain Stores Co.
Felestin Square, Tehran, Tehran Province, Iran
04.2010 - 12.2020
- Boosted customer satisfaction by providing exceptional service and product knowledge.
- Increased store revenue through upselling techniques and suggestive selling.
- Maintained a clean, organized sales floor for an enhanced shopping experience.
- Assisted in inventory management, ensuring accurate stock levels and timely replenishment.
- Handled cash transactions accurately, maintaining proper cash handling procedures at all times.
- Resolved customer complaints professionally, resulting in increased customer satisfaction ratings.
- Participated in store promotions and visual merchandising efforts, driving sales growth and attracting new customers.
- Provided personalized assistance to customers, guiding them in making informed purchasing decisions.
Education
Bachelor of Arts - World Literature
University of Tehran
Tehran, Tehran, Iran06.1975
Skills
- Customer Retention
- Lead Prospecting
- Sales Closing
- Customer Needs Assessment
- Client Service
- Complaint Handling
- Decision Making
- Call Center Experience
- Conflict Resolution
- Product Knowledge
- Multitasking Abilities
- Empathy Display
- Telephone Etiquette
Languages
English
Limited Working
Persian
Native or Bilingual
Timeline
Sales Representative
Khorak Supermarket
11.2023 - Current
Retail Sales Team Member
Refah Chain Stores Co.
04.2010 - 12.2020
Bachelor of Arts - World Literature
University of Tehran