Sofiia Dzhanda
Edmonton,AB
Summary
Skilled in managing table games and ensuring fair play, with background as a gambling dealer. Possess strong customer service skills, adept at creating enjoyable gaming experience while maintaining game integrity and speed. Known for ability to handle high-pressure situations calmly and making accurate payouts. Contributed to positive gaming environment and consistently received commendations for professionalism and reliability.
Overview
2
2
years of professional experience
Work History
Casino Dealer
Camrose Resort Casino
Camrose, Alberta
11.2023 - Current
- Responded promptly to guest inquiries and complaints in a professional manner.
- Displayed strong communication skills when interacting with guests and coworkers alike.
- Dealt a variety of card games including Blackjack, Ultimate Texas Holden, Four Card Poker, Baccarat, Roulette course(no experience on the table)
- Provided assistance in resolving disputes among players at the table in an efficient manner.
- Calmed down angry guests or patrons using skills in active listening and positive engagement.
- Performed simple math skills to facilitate accurate payouts.
Education
Camrose Composite High School
Camrose, AB05-2023
High School Diploma -
Secondary School №1
Rivne, Ukraine05-2021
Skills
- Payout calculation
- Strong mathematical skills
- Game rules
- Flexible schedule
- Stress tolerance
- Excellent customer service
- Friendly demeanor
Timeline
Casino Dealer
Camrose Resort Casino
11.2023 - Current
Camrose Composite High School
High School Diploma -
Secondary School №1