Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Sofiat Olaoye

Montreal,QC

Summary

Responsible and service-focused individual seeking a position that combines cleaning and customer service. Equipped with strong attention to detail, communication skills, and a commitment to creating a clean and welcoming environment for all guests. Eager to contribute to a professional and well-run hospitality team.

Overview

5
5
years of professional experience

Work History

Customer Service Representative

McDonald's
Montreal
07.2024 - Current
  • Provided exceptional customer service to ensure customer satisfaction.
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
  • Maintained detailed records of customer interactions, transactions and comments for future reference.
  • Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.

Sales Representative

J&G suya
Montreal
01.2024 - 06.2024
  • Identified customer needs by asking questions and advising on best solutions.
  • Oversaw completion of household errands.
  • Maintained cleanliness of bathrooms and surrounding
  • Maintained cleanliness and organization in the kitchen.
  • Ensuring stock log up is up to date.
  • Operated equipment and machinery according to safety guidelines.

Housekeeping Room Attendant

The Place Hotel
Lagos, Nigeria
02.2020 - 11.2023
  • Ensured cleanliness by washing bathrooms frequently.
  • Maintained high cleanliness standards across guest rooms and common areas.
  • Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Provided friendly service while keepingthe space neat an professional

Education

High School Diploma -

Iponri Grammar School
Lagos Nigeria
07-2019

Skills

  • Customer service
  • Guest satisfaction
  • Cleanliness
  • Communication skills
  • Time management

Languages

English
Elementary

Timeline

Customer Service Representative

McDonald's
07.2024 - Current

Sales Representative

J&G suya
01.2024 - 06.2024

Housekeeping Room Attendant

The Place Hotel
02.2020 - 11.2023

High School Diploma -

Iponri Grammar School
Sofiat Olaoye