Sofia Safsaf

• Deliver high-touch, white-glove service to corporate executives, celebrities, and government officials flying through a private Fixed Base Operator (FBO)
• Coordinate logistics for private aircraft operations, including ground transportation, catering, customs, and crew accommodations
• Serve as the first point of contact for high-value clients, ensuring discretion, efficiency, and personalized service under tight timelines
• Maintain constant communication with ramp teams, flight coordinators, and internal stakeholders to uphold safety and service excellence

Skills developped: Strengthened multitasking, professionalism, and crisis management skills in a luxury service environment

• Conduct B2C sales of home security systems through direct client engagement
• Manage full sales cycle: needs analysis, product presentation, objection handling, and closing
• Consistently exceed weekly performance targets through persuasive communication and resilience

Skills developped: Strengthened negotiation and interpersonal skills in a competitive, results-driven setting

• Welcome and guide visitors in a community-based information center
• Oversee cataloguing, lending systems, and resource organization
• Contribute to the planning and execution of cultural events and literacy programs

• Design and facilitat daily recreational and educational programs for youth
• Lead group activities, ensure safety compliance, and collaborated in event planning

Skills developped: Built strong leadership, adaptability, and crisis management skills