Sofia Wiedmann
Upland
Summary
Dynamic and dedicated professional with experience at Stater Bros. Markets, excelling in customer service and team collaboration. Recognized for fostering customer loyalty and efficiently managing inventory. Adaptable and reliable, with strong verbal communication skills and a proven ability to train new team members, ensuring operational excellence in fast-paced environments.
Overview
2
2
years of professional experience
Work History
Bakery Clerk
Stater Bros. Markets
07.2024 - Current
- Provided customer service by answering questions about products and ingredients.
- Monitored inventory levels to assist in timely ordering of supplies.
- Balanced multiple tasks simultaneously during busy periods while still delivering exceptional customer service experiences.
- Developed strong relationships with regular customers, fostering loyalty and repeat business for the bakery department.
- Decorated and merchandised quality bakery goods to build business reputation and revenue base.
Team Member
Chick-fil-A
10.2023 - 05.2024
- Provided exceptional customer service in fast-paced environment, ensuring guest satisfaction and loyalty.
- Collaborated with team members to maintain cleanliness and organization of dining area and kitchen.
- Operated point-of-sale system efficiently, handling cash and credit transactions accurately.
- Assisted in training new team members on operational procedures and customer service standards.
Education
Bachelor of Arts - Criminal Justice
California State University, Fullerton
Fullerton, CA05-2027
Skills
- Punctual and reliable
- Team collaboration
- Friendly and outgoing
- Verbal and written communication
- Honest and dependable
- Reliable and responsible
- Adaptable and flexible
Timeline
Bakery Clerk
Stater Bros. Markets
07.2024 - Current
Team Member
Chick-fil-A
10.2023 - 05.2024
Bachelor of Arts - Criminal Justice
California State University, Fullerton