Sofia Sanchez
Edmonton
Summary
Experienced with enhancing guest experiences through personalized service and proactive problem-solving. Utilizes effective communication and interpersonal skills to foster positive guest interactions. Passion for fitness and wellness with a history working collaboratively with team members to adapt to varying demands and exceed guest expectations.
Overview
2
2
years of professional experience
Work History
Guest Experience Associate - Parking Attendant
Explore Edmonton
04.2024 - Current
- Greet and assist patrons and event staff with courtesy, professionalism, and a positive attitude.
- Collaborated with team members to resolve operational challenges to ensure a seamless visitor experience.
- Handled guest complaints professionally, implementing effective solutions to resolve issues quickly.
Receptionist
Court & Stults LLP
06.2025 - 09.2025
- Provided professional, friendly customer service across in-person, phone, and email interactions to support strong client satisfaction.
- Responded promptly to inquiries, offered knowledgeable assistance, and ensured a positive experience for clients and visitors.
- Performed administrative tasks—including data entry, invoicing, and document handling—to support seamless service delivery and client needs.
Head Volleyball Coach
Austin O'Brien High School
09.2025 - Current
- Fostered a positive, team-oriented environment by promoting collaboration, motivation, and consistent engagement during training sessions.
- Implemented effective fitness programs that enhanced participants' physical strength, endurance, and overall performance.
- Communicated effectively with athletes and coaches to maintain a smooth, successful, team-focused environment.
Education
High School Diploma -
Austin O'brien
Edmonton, ABSkills
- Exceptional customer service
- Proficient in Spanish
- Effective in both independent and team-based environments
- Professional, friendly, and respectful demeanor
- Flexible, reliable, and adaptable in fast-paced settings
- Consistently maintains a positive attitude and strong work ethic
Certificates
Spanish Bilingual B1 Dele Certificate
Honors Student
Volleyball and Rugby Metro Allstar Athlete
Timeline
Head Volleyball Coach
Austin O'Brien High School
09.2025 - Current
Receptionist
Court & Stults LLP
06.2025 - 09.2025
Guest Experience Associate - Parking Attendant
Explore Edmonton
04.2024 - Current
High School Diploma -
Austin O'brien