Xiomara Adela Ramos
San Pedro,CA
Summary
I am a dependable and experienced Parking Attendant and Facilities Custodian with over 20 years of experience in customer service, cash handling, facility operations, and staff supervision. I’m looking for a workplace where I can further develop my strengths and contribute meaningfully.
Overview
24
24
years of professional experience
Work History
Parking Attendant & Cashier
SP+ Parking
01.2002 - Current
- Customer service, parking assistance, cash handling, vehicle organization.
- Supervised daily parking operations ensuring compliance with safety protocols.
- Enhanced customer satisfaction by efficiently directing vehicles to available parking spaces.
- Collaborated with security team to monitor surveillance cameras and maintain overall safety in the parking facility.
- Provided exceptional customer service, addressing inquiries and resolving any parking-related issues.
- Assisted with parking lot security to deter theft and other criminal activities in parking lots.
- Kept parking area clean and well-maintained, removing debris and snow as necessary to ensure customer safety.
- Supported special events by coordinating temporary parking accommodations and directing traffic as needed.
- Boosted customer loyalty through friendly interactions, consistently delivering a positive experience for all patrons.
Facilities Custodian
SP+ Parking
01.2008 - 10.2008
- Building cleaning, restroom sanitation, supply restocking, waste disposal.
- Maintained cleanliness and sanitation of parking facilities to ensure safe environments for customers.
- Trained new custodial staff on effective cleaning techniques and safety practices.
- Developed schedules for routine cleaning tasks, optimizing workflow and resource allocation.
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Maintained a well-organized supply closet for easy access to necessary tools.
- Replaced and refilled paper towel and toilet paper dispensers for users convenience.
- Enhanced cleanliness and safety by regularly sanitizing high-touch surfaces.
- Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
- Collaborated with other custodial staff to complete larger projects efficiently and effectively.
Parking Location Temporary Manager
SP+ Parking
01.2004 - 01.2007
- Monthly collections, reporting, staff supervision, expense tracking.
- Oversaw daily operations to enhance customer satisfaction and service efficiency.
- Analyzed parking utilization data to optimize resource allocation and increase revenue streams.
- Managed budgeting processes, ensuring cost control and financial accuracy across multiple locations.
- Streamlined operational workflows, resulting in improved response times and service delivery standards.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Improved safety procedures to create safe working conditions for workers.
Treasurer - Children's Ministry
Iglesia De Dios De La Profecia
01.2012 - Current
- Budget management, fundraising coordination, financial records.
- Managed financial reporting, ensuring accuracy and compliance with regulations.
- Oversaw cash flow management, enhancing liquidity and financial stability.
- Led strategic planning initiatives, aligning financial goals with organizational objectives.
- Collaborated with cross-functional teams to drive cost reduction strategies and improve efficiency.
- Advised management regarding significant expenditures to keep operations in line with budget limitations.
Skills
- Customer Service
- Cash Handling
- Leadership
- Facilities Maintenance
- Bilingual (English/Spanish)
- Budgeting expertise
- Corporate filings
- Information protection
- Transaction documentation
- Staff management
- Strong work ethic
- Exceptional customer service
- Guest engagement
- Supply restocking
- Order accuracy
- Sales expertise
- Service prioritization
- Team collaboration
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Treasurer - Children's Ministry
Iglesia De Dios De La Profecia
01.2012 - Current
Facilities Custodian
SP+ Parking
01.2008 - 10.2008
Parking Location Temporary Manager
SP+ Parking
01.2004 - 01.2007
Parking Attendant & Cashier
SP+ Parking
01.2002 - Current