Sofia Kozytska
Toronto
Summary
As a junior UX/UI designer with a background in economics, content management, and customer service, a strong foundation in analytical and problem-solving skills has been developed. Having spent a considerable amount of time in the service industry, communication and problem-solving have become second nature. Passion for design, development, and problem-solving.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Sales Design Consultant
Blinds To Go
08.2022 - 05.2023
- Consulted on tone, style, and subject matter, influencing layout and design choices
- Crafted and delivered custom products, while providing exceptional customer service
- Collaborated with clients via email, phone, and in-person interactions to gather information, ensuring timely and budget-conscious completion of designs.
Account Content Manager
Cost Outlet
09.2019 - 11.2022
- Created content, developed strategies and plans to target specific objectives, and cultivated lasting customer relationships
- Assessed customer needs through thoughtful inquiry and offered expert guidance on optimal solutions
- Oversaw content distribution across diverse online channels and social media platforms.
Content Creator
ANNETE WEBER, Munich
04.2022 - 06.2022
- Created and provided specific content based on request for bloggers
- Exceeded clients' expectations with interesting, on-trend content
- Optimized content with new strategies based on current market trends.
Account Content Manager
Low Cost Outlet
04.2017 - 09.2019
- Communicated with clients to build strong connections and improve account strategy
- Used data and analytics to identify trends and make keen observations
- Created content to achieve sales goals.
Education
Bachelor Degree - Economics
Kyiv National Economic University
Kyiv , Ukraine Skills
- User Research, User Flow, Wireframing, UI Design, Prototyping, Usability Testing
- User Experience (UX) Design: Research (interviews, survey), User Persona, User Flow, Wireframing, Prototyping
- User Interface (UI) Design: Proficiency in Sketch, Figma Knowledge of design principles
- Front-End Development: Basic HTML, CSS, and JavaScript Familiar with Webflow
- Collaboration: Strong communication, teamwork, and adaptability
- Attention to detail, empathy, critical thinking, presentation of product, creative problem-solving, adaptability
TOOLS
- Design Tools: Figma, Canva, In Vision, Sketch
- Development: HTML, CSS
- Collaboration Tools: Miro, Trello, Notion, GitHub
- Analytics: Adobe Analytics
Certification
- University of Toronto School of Continuing Studies UX / UI design, Mar 2023 - Aug 2023
- BrainStation UX design, Jun 2023 - Aug 2023
PROJECTS EXPERIENCE:
- Worked as a volunteer for a startup project "will it hurt me?" , created design system
- Through studies I have finished cases studies, which helped to develop new skills and gain practice.
- Defined what users needs through UX research.
- Worked in group for case study project.
- Solving problems and made redesign for one of Toronto's helping center.
- Created web models or prototypes using physical, interface, logical and data models.
- Creating product led by design thinking and driven by innovation.
- Generated UX concepts such as tasks analysis, storyboards and use cases to accelerate user flow.
Timeline
Sales Design Consultant
Blinds To Go
08.2022 - 05.2023
Content Creator
ANNETE WEBER, Munich
04.2022 - 06.2022
Account Content Manager
Cost Outlet
09.2019 - 11.2022
Account Content Manager
Low Cost Outlet
04.2017 - 09.2019
Bachelor Degree - Economics
Kyiv National Economic University
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