With over 12 years of dynamic work experience spanning roles as a Product and User Experience Designer, User Experience Researcher, and UI/UX Developer, I am currently pursuing a Master's degree in Computing Science Multimedia at the University of Alberta. My most recent role as an Interaction Design Specialist at Accenture, a renowned global IT consulting firm, underscores my ability to thrive in diverse environments. My portfolio includes projects across sectors such as finance and government services, where I've played a pivotal role in enhancing client product and service experiences.
My expertise lies in meticulously mapping customer journeys, conducting in-depth service design research, and orchestrating workshops that yield innovative solutions.
My strength lies in delivering tangible user experience design materials while collaboratively working with project management and developers, all underpinned by a robust foundation in technical design software and computing programming.