Sofia Cordero
Toronto
Summary
Third-year Psychology student with a strong passion for healthcare and helping others. Experienced in customer-facing and volunteer roles, including tutoring children, assisting guests in high-paced hospitality, and serving meals at a community shelter. Recognized for clear communication, empathy, and the ability to remain calm and organized under pressure. Eager to contribute to a compassionate, patient-centered environment while gaining experience in the healthcare field in pursuit of a future career in medicine.
Overview
4
4
years of professional experience
Work History
Hostess
Earls Kitchen + Bar
08.2024 - Current
- Greeted and assisted guests with professionalism, ensuring a welcoming and organized environment during high-volume periods
- Managed waitlists, coordinated table turnover, and communicated effectively with kitchen and serving staff to support smooth operations
- Demonstrated strong interpersonal skills while resolving guest concerns calmly and efficiently
- Maintained cleanliness and order at the front of house, following health and safety standards
- Thrived in a fast-paced team setting, consistently prioritizing guest needs and time-sensitive tasks
Volunteer
Haven Toronto
05.2022 - 09.2022
- Prepared and served hot meals to individuals in need in a respectful and compassionate manner
- Engaged with guests to foster a welcoming, non-judgmental environment while maintaining dignity and respect
- Collaborated with staff and volunteers to ensure efficient service and uphold food safety protocols
- Demonstrated reliability, empathy, and adaptability while supporting vulnerable populations
- Maintained a calm and composed attitude during high-traffic breakfast hours, responding sensitively to diverse needs
Tutor
Kumon Learning Center
03.2021 - 09.2022
- Supported students aged 4–14 in developing math and reading skills through guided instruction and encouragement
- Learned patience and empathy while working with diverse learners at varying academic levels
- Maintained a calm, supportive environment, helping students build confidence through consistent feedback and positive reinforcement
- Communicated effectively with parents and staff to track progress and address individual student needs
- Managed multiple students at once, staying organized and focused in a fast-paced educational setting
Education
Bachelor of Science - Psychoology
University of Guelph-Humber
Toronto, ON04-2027
Skills
- Customer service
- Effective multitasking
- Patience and empathy
- Interpersonal Skills
- Team Collaboration
- Conflict resolution
Languages
Spanish
Full Professional
Timeline
Hostess
Earls Kitchen + Bar
08.2024 - Current
Volunteer
Haven Toronto
05.2022 - 09.2022
Tutor
Kumon Learning Center
03.2021 - 09.2022
Bachelor of Science - Psychoology
University of Guelph-Humber
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