Summary
Overview
Work History
Education
Skills
Summary Of Qualifications And Experience
Volunteer Experience
References
Languages
Timeline
Generic

Sodaba Mahboob

Edmonton

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude with a willingness to take on added responsibilities to meet team goals. A hardworking and passionate job seeking individual with strong organizational skills to help team achieve company goals and detail-oriented team player with strong organizational who can handle multiple projects simultaneously with a high degree of accuracy. Punctual and honest with solid background in high paced environments. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve productivity.

Overview

9
9
years of professional experience

Work History

Sales Associate

Zara Canada
07.2023 - Current
  • Promote an environment of teamwork by being able to do tasks without being asked
  • Help to create an organized environment by making sure to place all items back in its original spot for ease of access customer
  • Work collaboratively by building sales on the floor through aiding customers' looking for items and putting looks together
  • Meet sales quotas through online sales on the floor by encompassing philosophy of making a connection
  • Make a lasting impression at cash by finishing up transactions
  • Maintain a sense of urgency and positive working relationships not just as a team but through individual contributions.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Answered customer questions about sizing, accessories, and merchandise care.

Sales Associate

Ricki's
05.2015 - 07.2023
  • Ability to foster a culture of teamwork through accountability and taking ownership
  • Able to satisfy customer needs through various outlets like In-store ordering or ordering through the website
  • Meets daily sales quotas through making a connection on the sales floor and lasting impressions
  • Build the sale on the floor and the fitting rooms to ensure high average sales and units per transactions by being able to handle multiple customers at one time
  • Create a lasting impression at the cash desk by promoting loyalty cards and memberships and SMS sign-ups
  • Ability to upsell by using a digital approach like ISO, to help ensure customer satisfaction and thorough merchandise approach
  • Process and receive stock, unpack all ISO deliveries and inspect and remove damaged items and report to manager.
  • Built relationships with customers to encourage repeat business and solved customer challenges by offering relevant products and services.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.

Health and Safety Representative

Ricki's
01.2020 - 01.2023
  • Work with employer to identify and solve health and safety concerns at work
  • Identify potential health hazards and work with manager and company to foster a safe working environment through actions and initiatives
  • Made fiscal health and safety reports to ensure safety of work environment and if anything is of concern to be looked at and any actions needed
  • Ensure all associates read monthly health and safety topics ranging from ladder safety to working alone and communicated to company representative monthly
  • Kept track of any supplies missing from first aid kit or sanitary supplies to ensure safety of everyone working
  • Aided in reporting any accidents on the sales floor to head office and regional manager and also aided in reporting any customer accidents and took proper measurements to make sure all parties are supported
  • Ensure safety by doing monthly inspections of the store and make sure fire extinguishers were updated yearly and also by doing monthly ladder inspections.

Education

Bachelor of Science - Biological Sciences

MacEwan University
Edmonton, AB

High School Diploma -

M.E.Lazerte High School
Edmonton, AB

Athabasca University -

Athabasca University
Edmonton, AB
01.2022

Bachelor of Science Degree program -

MacEwan University
01.2019

Skills

  • Friendly, Positive Attitude
  • Customer Service
  • Problem-Solving
  • Attention to Detail
  • Teamwork and Collaboration
  • Time Management
  • Dependable and Responsible
  • Multitasking
  • Excellent Communication
  • Organization and Time Management

Summary Of Qualifications And Experience

  • Well organized with the ability to work in a fast paced environment
  • Well-developed communication and interpersonal skills
  • Able to process information easily
  • Developed customer service skills utilized to assess and resolve customer's needs
  • Ability to inventory and process items thoroughly
  • Maintain a positive work environment and lead by example on the sales floor
  • Promote teamwork to make sure all customers' needs are met and to give an experience that encompasses company's philosophy
  • Open minded and place value on other point of views
  • Proficiency of operational tasks
  • Ensure all daily quotas are met with urgency and efficiency

Volunteer Experience

  • M.E. LaZerte High School, Recycling Program, 2011, 2012
  • Gathered all bottles and papers from all classrooms after school every Friday,
  • Inventoried and placed in the appropriate bins for pickup
  • Replaced bins in the classroom with new bags for the next scheduled pickup
  • M.E. LaZerte High School, Christmas Charity Program, 2010, 2012
  • Achieved annual goal through providing Christmas to families who cannot afford it
  • Assigned classroom to encourage achievement and communication of goal
  • Introduced each classroom to a family in need and each student chose what to provide according to the list
  • Attained all items from all classrooms once all products were brought and complied all items in the backroom of the library
  • Inventoried all items, so all families had everything on their list and distributed the day before Christmas to the families
  • M.E. LaZerte High School, Halloween Carnival, 2010
  • Instructed and supervised children of all ages to compete and participate in each games
  • Cooperated with children and aided them during the game through any difficulties, Setup of all game booths and clean up afterwards

References

Available upon request

Languages

English
Full Professional

Timeline

Sales Associate

Zara Canada
07.2023 - Current

Health and Safety Representative

Ricki's
01.2020 - 01.2023

Sales Associate

Ricki's
05.2015 - 07.2023

Bachelor of Science - Biological Sciences

MacEwan University

High School Diploma -

M.E.Lazerte High School

Athabasca University -

Athabasca University

Bachelor of Science Degree program -

MacEwan University
Sodaba Mahboob