Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Sneha Singh

Toronto

Summary

Product Designer | UX/UI Designer with 6 years of experience in crafting user-centric solutions for SaaS applications (B2B & B2C). Adept at interaction design, usability testing, and accessibility compliance (WCAG, ADA, AODA). Proven success in increasing user retention and engagement through data-driven UX strategies. Skilled in high-fidelity prototyping, design systems, heuristic evaluation, native and web design and Agile collaboration to drive seamless digital experiences. Passionate about enhancing accessibility and usability for diverse user needs. Effectively caters to the technical feasibility with knowledge in HTML, CSS and Javascript.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Senior UX Designer

Finsana
12.2024 - Current
  • Established accessibility (WCAG) and typography visual guidelines for user experience across all platforms.
  • Built a comprehensive design system to maintain consistency and scalability across products.
  • Owned end-to-end design and execution of a robust loan management platform, handling all stages from ideation to go-live.
  • Increased user retention by 21% through data driven decisions and analyzing user sessions on Hotjar.
  • Leveraged strategic product thinking to align UX decisions with business objectives across multiple brands.
  • Supervised and trained a team of developers and QA on accessibility guidelines.
  • Created prototypes and mockups in an Agile environment.

Product Designer

IG Infotech
03.2024 - 06.2024
  • Responsible for design and launch of Live Chat and Help & Support systems to enhance user assistance in a trading app.
  • Implemented responsive designs for mobile and desktop, catering to end users and internal teams.
  • Worked on hybrid(IOS/Android and web combination) mobile designs.
  • Achieved high customer satisfaction through data visualization.
  • Mentored 4 junior designers and collaborated on ideation with product managers.
  • Prepared wireframes and prototypes for stakeholders.

UX Designer

LKQ
07.2023 - 01.2024
  • Built and implemented MUI design system from concept to launch across application.
  • Improved user retention by 12% by creating a feature rich in data capturing with less clicks.
  • Designed a new dashboard with intuitive UI to suit end users needs,
  • Performed AB testing and drove design review meetings.
  • Prepared high fidelity prototypes for stakeholders .

UX Designer

I-exceed technology solutions pvt ltd
05.2022 - 07.2023
  • Designed native mobile apps for corporate banking onboarding.
  • Responsible for the UX process from strategy to interactive prototypes.
  • Integrated multi-currency features, increasing user retention by 19% .
  • Aligned business goals and UX strategy for product by leading UX workshops.
  • Conducted accessibility compliance (ADA, AODA) with screen reader support.
  • Collaborated cross-functionally with developers, QA and marketing teams to bridge UX and overall product delivery.

UX Designer

Envestnet Yodlee
10.2018 - 04.2022
  • Implemented and enhanced responsive design for high-profile clients including TD , RBC, Morgan Stanley, Baird, UBS, JP Morgan, and others.
  • Contributed to the ideation of an Open Banking model by performing user research.
  • Improved cross-browser compatibility for Firefox,Chrome,Edge and implemented multi-locale support.
  • Handled close to 20 customer escalations in a week by analyzing user sessions and product knowledge.
  • Guided QA team for user testing and regression pattern analysis.

Education

Bachelor of Engineering -

DayanandaSagar College of Engineering
Bangalore
01-2018

Skills

  • - UX Skills : Wireframing, Prototyping, User testing, Design thinking, Information Architecture, User journey, Sitemap, User research, Interactive design, A/B testing, Accessibility adherence, User Persona, Heuristic evaluation, Design system, Native design, Web design, Jira, Agile, Product Strategy
  • - Tools : Figma, Adobe XD, Miro, Hotjar
  • - Technical skills : HTML, CSS, Javascript, Vuejs, Tailwind

Certification

  • Agile UX Design and Research
  • Design Thinking - Customer Experience
  • UX Foundation - Accessibility
  • Google UX Certification - Build Wireframes and Low-fidelity prototypes
  • Google UX Certification - UX Process (Empathize, Design and Ideate)
  • Google UX Certification - Foundations of UX Design
  • Interaction Design Foundation - User Experience
  • Dashboards and Visualisation
  • Udemy - Figma UI/UX Essential

Languages

English

Timeline

Senior UX Designer

Finsana
12.2024 - Current

Product Designer

IG Infotech
03.2024 - 06.2024

UX Designer

LKQ
07.2023 - 01.2024

UX Designer

I-exceed technology solutions pvt ltd
05.2022 - 07.2023

UX Designer

Envestnet Yodlee
10.2018 - 04.2022

Bachelor of Engineering -

DayanandaSagar College of Engineering

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Sneha Singh