Summary
Overview
Work History
Education
Skills
Timeline
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SNEHA KAPOOR

Surrey,BC

Summary

Dedicated Lead Sales Associate with proven ability in customer service and team collaboration. Skilled in training new associates and managing inventory, ensuring a positive shopping experience and operational efficiency.

Overview

2
2
years of professional experience

Work History

Lead Sales Associate

Staples
Surrey, British Columbia
06.2024 - Current
  • Assisted customers in selecting products and providing tailored recommendations.
  • Organized inventory and ensured product displays were visually appealing.
  • Trained new associates on store policies and customer service techniques.
  • Collaborated with team members to maintain a positive work environment.
  • Responded to customer inquiries and resolved issues effectively.
  • Provided customer service to ensure satisfaction.
  • Greeted customers and provided product information.

Warehouse Associate

Lululemon
Surrey, British Columbia
02.2023 - 05.2024
  • Assisted in packing and shipping customer orders with attention to detail.
  • Followed safety protocols to create a safe working environment for all associates.
  • Utilized warehouse management systems for tracking shipments and inventory levels.
  • Packed and labeled merchandise to prepare for loading and shipment to customers.
  • Used pallet jacks to move items to and from warehouse locations.
  • Picked and prepared numerous daily shipments in controlled atmosphere warehouse environment.

Education

Associate of Arts - Diploma

Lasalle College
Vancouver, BC
06-2025

Skills

  • Customer service
  • Team collaboration
  • Visual merchandising
  • Employee training
  • Inventory management
  • Safety protocols
  • Effective communication
  • Time management
  • POS operation

Timeline

Lead Sales Associate

Staples
06.2024 - Current

Warehouse Associate

Lululemon
02.2023 - 05.2024

Associate of Arts - Diploma

Lasalle College

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