Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Languages
Timeline
Generic

Renato Vicente Vasconez

Folsom,CA

Summary

Dear Hiring Team,

I would be honored to serve as a Supervisor in the Food and Beverage Department at Red Hawk Casino. I am a dedicated and committed professional who leads with grace, attentiveness, and integrity.

Over the course of 22 years in the customer service industry, I have had the opportunity to work alongside some of the best in hospitality, curating exceptional experiences for guests from around the world. I understand the importance of support, follow-through, and doing what is right for both the team and our guests.

I take pride in my punctuality, strong time management skills, and attention to detail. As a lifelong artist and fine arts painter, I bring a keen eye for precision, presentation, and aesthetics, which naturally supports the high standards of service expected in the hospitality field.

I believe that each day is a gift, and I approach both life and work with seriousness, care, and a deep desire to exceed expectations, both my own and those of the people around me.

Thank you for your time and consideration. I would welcome the opportunity to further demonstrate the value I can bring to your team.

Sincerely,

Renato Vicente Vasconez

Overview

23
23
years of professional experience
1
1
Certification

Work History

Lead Sales Associate

LESLIES POOLMART INC
03.2025 - Current
  • Providing amazing customer service.
  • Handled cash register operations and customer transactions to process payments.
  • Processed and stocked merchandise in accordance with store standards.
  • Performed inventory control procedures to manage stock.
  • Assisted customers in making informed purchasing decisions by providing expert advice on product features and benefits.
  • Delivered excellent customer service for repeat business and referrals.
  • Developed a loyal client base through personalized attention, product knowledge, and exceptional service standards.
  • Demonstrated effective communication skills when presenting sales pitches, addressing concerns, or negotiating deals with clients.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Making sure that the store and service counters are clean and in order.
  • Opening and closing store and registers.
  • Unloading truck delivery product and merchandise.
  • Stocking and pricing.
  • Outstanding, Company and Customer relationship building.

HVAC Installer Assistant

Prestige Heating and Air and plumbing
10.2024 - Current
  • I am the lead HVAC Tech/Assistant with an HVAC Degree.
  • Removed old equipment from customers' homes and cleaned up areas to prepare for new installations.
  • Assembled air ducts, pipes, discharge valves and flues to central heating and cooling equipment.
  • Located and marked pipe positions, hole passages and duct connections in walls and floors.
  • Promoted workplace safety by consistently following established protocols and diligently wearing appropriate personal protective equipment.
  • Installed components to improve HVAC system performance.
  • Facilitated seamless transitions from older HVAC systems to newer models through expert removal of existing equipment and precise installation of replacements.
  • Provided outstanding customer service throughout the entire project lifecycle, from initial consultation to final walkthrough after completion of installations.
  • Traveled to job sites for both scheduled and emergency appointments.
  • Worked overtime, holidays and weekends to accommodate company needs.
  • Boosted customer loyalty through exceptional follow-up service, addressing any concerns promptly and professionally.
  • Troubleshot complex HVAC issues using advanced diagnostic equipment and tools, identifying root causes quickly and accurately to minimize system downtime
  • Custom Plenum box building, metal work.
  • Small residential and large scale home or building's.
  • Tool maintenance and daily inventory.
  • Building customer trust and relationship.
  • Proper safety measures with heavy lifting, transportation and or hauling.

Freelance Fine Arts Painter/Tattoo Artist

Vinnie Watercolors
01.2017 - 01.2024
  • Custom freelance Artist.
  • Canvas Painting, illustration/Design, Writing, and Tattooing.
  • Painted surfaces using brushes, spray guns, and paint rollers.
  • Prepared surfaces and surrounding areas for painting using sandpaper, tape, and other materials.
  • Maintained a clean and organized workspace, minimizing disruptions for clients during projects.
  • Worked holidays and weekends depending on shifting needs of project.
  • Improved customer relations through strong communication skills and attention to detail in all projects.
  • Excelled under tight deadlines without sacrificing quality or client satisfaction, ensuring repeat business and positive referrals.
  • Exceeded client expectations by consistently delivering high-quality workmanship within established timelines.
  • Kept accurate records of paint supplies and other materials.
  • Accomplished seamless blending between old paintwork areas with new applications using careful color matching techniques.
  • Achieved consistent quality control standards throughout entire workspaces by conducting regular inspections during ongoing projects.
  • Supported business growth by consistently receiving positive client feedback and referrals.

Professional Tattoo Artist/ Party Host/Assistant Manager of Operations

Kreepy Tiki Tattoos Bar and Lounge
01.2012 - 01.2017
  • Tattoo Artist, Host, Fine Arts Painter, Bartender, Supervisor, Hiring
  • Created custom tattoo designs for customers.
  • Utilized photographs and sketches from customers to develop ideas.
  • Educated clients on proper aftercare procedures, minimizing complications and promoting optimal healing results.
  • Contributed to a positive studio atmosphere by fostering teamwork among staff members and encouraging open communication.
  • Performed clean, high-quality work at all times.
  • Increased studio''s clientele base through consistent high-quality work and outstanding customer service.
  • Maintained a clean and hygienic workspace, adhering to industry standards and ensuring client safety.
  • Accepted and processed customer payments.
  • Kept areas neat and clean and equipment sanitized.
  • Streamlined appointment scheduling for improved efficiency, ensuring timely completion of tattoo projects.
  • Provided consultations for potential clients, guiding them through the design process and addressing any concerns or questions.
  • Grew client base by marketing services.
  • Maintained schedule and kept appointment times.
  • Continuously improved artistic skills through ongoing education and participation in industry workshops or conferences.
  • Managed inventory of supplies needed for daily operations while maintaining cost-effective spending habits.
  • Mentored junior artists by sharing knowledge of techniques, tools, and best practices for successful tattooing careers.
  • Fostered positive and creative work environment, encouraging collaboration and knowledge sharing among artists.
  • Advocated for mental health awareness through art, participating in charity events and creating meaningful tattoo campaigns.

Construction Worker

Various Companys
01.2003 - 01.2011
  • Demolition, Pallet Jack Worker, HVAC, Warehouse Worker
  • Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
  • Maintained clean and organized job sites, contributing to a safe working environment for all employees.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Worked independently in fast-paced environment while meeting productivity and quality expectations.
  • Gathered and disposed of worksite debris to remove safety hazards.
  • Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
  • Demonstrated safe and proper operation of equipment and tools to prevent harm to team members.
  • Assisted with successful, time-sensitive renovations of various structures.
  • Adapted quickly to changing project requirements, demonstrating flexibility and resourcefulness in adjusting schedules and priorities accordingly.
  • Enhanced project efficiency by coordinating with team members and managing resources effectively.
  • Attended training sessions for new hires, improving team skill levels and performance.
  • Followed instructions and safety protocols to prevent accidents and injuries.
  • Provided labor support to carpenters, masons and other skilled trades.

Education

Bachelor of Arts - Graphic Design, Visual Arts, Fine Arts, Art Show Curator, Team Project Coordination

Art Institute of Art And Design Miami
Miami, FL
08-2007

HVAC/ G.E.D/ Military Branch Preparation

Earl C. Clements Job Corp Center
Morganfield, KY
01.2001

Skills

  • Phone etiquette
  • Cash handling
  • Cash register
  • Tattooing
  • POS
  • Store management
  • Individual consumer customer service
  • Handling customer inquiries
  • Communication skills
  • Retail math
  • Product demos
  • Time management
  • Stocking
  • Sanitation
  • Organizational skills
  • Illustration
  • Restaurant experience
  • Fine Arts Painter
  • Customer service
  • Customer service management
  • Sales
  • In-person customer service
  • Basic math
  • Retail sales
  • First aid
  • Opening and closing procedures
  • Retail store operations
  • Team leadership
  • Goal oriented
  • Pricing and labeling
  • Sales training
  • Teamwork and collaboration
  • Merchandise displays
  • POS systems
  • Cash flow management
  • Relationship building
  • Friendly, positive attitude
  • Problem-solving
  • Multitasking and organization
  • Training and mentoring
  • Customer relations
  • Team development
  • Work prioritization
  • Decision-making
  • Team building and leadership
  • New hire training
  • Positive and constructive feedback
  • Handling escalations
  • Delegating work
  • Employee scheduling
  • Leading team meetings
  • Schedule coordination
  • Active listening
  • Verbal and written communication
  • Team building
  • Team coaching

Certification

  • Bloodborne Pathogens Certification
  • Driver's License
  • First Aid Certification
  • Tattoo License

Personal Information

  • Authorized To Work: US for any employer
  • Title: Artist

Languages

English
Spanish
Native or Bilingual

Timeline

Lead Sales Associate

LESLIES POOLMART INC
03.2025 - Current

HVAC Installer Assistant

Prestige Heating and Air and plumbing
10.2024 - Current

Freelance Fine Arts Painter/Tattoo Artist

Vinnie Watercolors
01.2017 - 01.2024

Professional Tattoo Artist/ Party Host/Assistant Manager of Operations

Kreepy Tiki Tattoos Bar and Lounge
01.2012 - 01.2017

Construction Worker

Various Companys
01.2003 - 01.2011

Bachelor of Arts - Graphic Design, Visual Arts, Fine Arts, Art Show Curator, Team Project Coordination

Art Institute of Art And Design Miami

HVAC/ G.E.D/ Military Branch Preparation

Earl C. Clements Job Corp Center

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Renato Vicente Vasconez