Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

SNEH

Niagara Falls,ON-Ontario

Summary

Results-driven Technical Advisor with extensive experience in providing expert technical guidance and support to clients. Proven track record of collaborating with cross-functional teams to ensure seamless integration and deployment of solutions. Seeking a Technical Advisor Team Leader position to leverage leadership skills and drive team success.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Technical Advisor

Concentrix,
06.2023 - Current
  • Provide expert technical guidance and support to clients on software implementation and maintenance.
  • Collaborate with cross-functional teams to ensure seamless integration and deployment of solutions.
  • Stay updated with industry trends to offer proactive recommendations for enhancing product offerings.

Cashier

Believe It Or Not
12.2021 - Current
  • Worked closely with shift manager to solve problems and handle customer concern.
  • Greeted customers entering store and responded promptly to customer needs
  • ·Helped customers complete purchases,locate items,and join reward programs· Answered questions about store policies and addressed customer concerns.
  • ·Operated cash register for cash, check, and credit card transactions with excellent accuracy level.

Internship Student

Cyber Seniors
09.2021 - 04.2022
  • Reported back to instructor to receive day-to-day tasks and responsibilities.
  • Interacted with customers by phone, email,or in-person to provide information.
  • ·Answered and transferred incoming telephone calls, taking messages for various staff members.
  • ·Help elder people with technology issues

Recreation Therapy Intern

Lundy's Manor
01.2023 - 04.2023
  • Documented overall well-being of residents and progress to evaluate activities for enjoyment and efficacy.
  • ·Facilitated individual and group recreation therapy sessions to promote independent community-based recreation.
  • ·Organized recreation and therapy programs congruent with participants' therapy goals, abilities and personal interests.
  • Cultivated interpersonal skills by building positive relationships with others.
  • Developed strong organizational and communication skills through coursework and volunteer activities.

Education

Recreation Therapy

Niagara College
04.2023

Skills

  • Excellent leadership and team management skills
  • Strong technical knowledge in software implementation and maintenance
  • Effective communication and interpersonal skills
  • Proactive problem-solving abilities
  • Proficient in Microsoft Office Suite and CRM software
  • Documenting Progress

Certification

  • Communication Tips and Tools for Dementia, 03/2022
  • Dementiability, 03/2022

Timeline

Technical Advisor

Concentrix,
06.2023 - Current

Recreation Therapy Intern

Lundy's Manor
01.2023 - 04.2023

Cashier

Believe It Or Not
12.2021 - Current

Internship Student

Cyber Seniors
09.2021 - 04.2022

Recreation Therapy

Niagara College

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