Summary
Overview
Work History
Education
Skills
Languages
Timeline
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S M Tariq Ibrahim

Sudbury,Canada

Summary

A results-driven professional with a strong foundation in leadership and a proven ability to drive business success. With a knack for effective decision-making and a passion for taking charge, I bring a dynamic blend of leadership skills and business acumen to the table. Whether it's leading teams to achieve goals or identifying growth opportunities, I am committed to making a meaningful impact in any professional endeavor.

Overview

7
7
years of professional experience

Work History

Sort Supervisor

Intelcom
09.2023 - Current
  • Demonstrate leadership: manage, motivate and maximize employee performance (team of 15 to 20) in the sorting area.
  • Liaised with customer service representatives to address client concerns and provide efficient resolution of issues related to sorting operations.
  • Multitasking: prepare and organize the sorting station. Supervise all activities related to sorting packages and monitor the progress of packages per hour according to established objectives..
  • Being diligent: ensure the cleanliness of the work area and the use of safe work methods and behaviors within his team.
  • Open Job Requisition for hiring package handlers. Interviewing, Selecting and onboarding new employees. Training and development for new comers.

Lead Hand

Intelcom
01.2023 - 08.2023
  • Assisted in developing production schedules for efficient resource management and timely deliveries of finished products.
  • Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
  • Operated equipment while observing standard safety procedures.

Sales Associate

The Home Depot
01.2020 - 01.2022
  • Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Developed strong rapport with customers and created positive impression of business.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.

Exam Invigilator

Royal College Of Physician And Surgeons
09.2023 - 12.2023
  • Provided assistance to faculty and staff by teaching classes, conducting orientation programs, and issuing transcripts.
  • Checked student identification thoroughly, verifying eligibility for specific exams and preventing incidents of academic dishonesty.
  • Provided clear instructions to students regarding exam procedures, minimizing confusion and ensuring comprehensive understanding of expectations.

Social Media Manager

Business Bash
02.2017 - 08.2019
  • Cultivated strong corporate image and identity with clear branding.
  • Monitored online presence of company's brand to engage with users and strengthen customer relationships.
  • Conducted media training for company executives and business leaders.
  • Wrote engaging and successful press releases to control information and public opinion.
  • Created Meta and Google ads and constantly monitored and optimized them for better sales and lead.

Education

Diploma - General Business

Cambrian College
Greater Sudbury, ON
09.2023

Bachelor of Science - Electrical And Electronic Engineering

Green University of Bangladesh
Dhaka, Bangladesh
08.2018

Skills

  • Quality Control
  • Supply Chain Performance Management
  • Hiring and Onboarding
  • Leadership
  • Customer Relationship Management
  • Critical Thinking
  • Warehouse Operations
  • Staff Management

Languages

English
Full Professional
Bengali
Native or Bilingual

Timeline

Sort Supervisor

Intelcom
09.2023 - Current

Exam Invigilator

Royal College Of Physician And Surgeons
09.2023 - 12.2023

Lead Hand

Intelcom
01.2023 - 08.2023

Sales Associate

The Home Depot
01.2020 - 01.2022

Social Media Manager

Business Bash
02.2017 - 08.2019

Diploma - General Business

Cambrian College

Bachelor of Science - Electrical And Electronic Engineering

Green University of Bangladesh

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S M Tariq Ibrahim