Jashandeep Kaur
Kelowna,BC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Methodical Sorter with two years of experience loading shopping products, unloading cargo and properly tagging pallets. Diligent and responsible individual proficient in lift truck, pallet jack. Comfortable lifting around 45 pounds and working on feet for long periods of time.
Overview
7
7
years of professional experience
Work History
Sort Supervisor
Intelcom Courrier
Kelowna, BC
02.2022 - Current
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Weighed letters and packages and calculated costs based on classification, weight and destination.
- Attached identification materials to packages and envelopes for delivery tracking and sorting.
- Developed and maintained courteous and effective working relationships.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Worked flexible hours; night, weekend, and holiday shifts.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
Customer Service Representative
BCLC
Kelowna, BC
01.2020 - Current
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered constant flow of customer calls with minimal wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Recommended products to customers, thoroughly explaining details.
- Cultivated customer loyalty, promoted repeat business and improved sales.
- Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
- Maintained up-to-date knowledge of product and service changes.
Lead Hand
Intelcom
Kelowna, BC
03.2021 - 02.2022
- Maintained updated knowledge of company policies and trained employees on rules and procedures regularly.
- Monitored feed and farm supply inventory levels to support availability of supplies.
- Communicated with management and team members to resolve obstacles and complete projects.
- Adhered to all industry safety protocols and enforced team member compliance.
Banquet Server
Best Western Plus
Kelowna, BC
02.2018 - 12.2019
- Arranged linens and table settings according to seating plan and event theme.
- Provided friendly, courteous service to create memorable moments for guests.
- Maintained event cleanliness during service by promptly clearing dishes after each course.
- Served appetizers, delivered entrees and refilled beverages for banquet guests.
Fulfillment Associate
Walmart
Kelowna, BC
03.2018 - 11.2019
- Followed procedures at all times for personal and team safety.
- Received and reviewed new orders, located requested merchandise and promptly initiated processing.
- Collaborated effectively with coworkers on initiatives focused on achieving measurable improvements in production quality and workflow.
- Prepared and organized envelopes, packages, containers and pallets with correct merchandise counts.
- Unloaded incoming trucks and properly staged inventory for processing.
- Kept work areas neat, clean and free from debris.
Stocker
LOBLAW
Kelowna, BC
04.2019 - 10.2019
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Performed inventory control, such as counting and stocking merchandise.
- Greeted customers and directed to requested products.
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
- Operated manual and electric pallet jacks, safely relocating heavy merchandise on sales floor for timely stocking
Education
Associate of Arts - Major in History And English
Okanagan College
Kelowna, BC07.2020
Skills
- Equipment Function Testing
- Supervisor Collaboration
- Dimensional Measurement
- Information Ordering
- Safety Codes
- Work Supervision
- Packaging and Shipping Support
- Job Assignments
- Mathematical Calculations
- Housekeeping Duties
Timeline
Sort Supervisor
Intelcom Courrier
02.2022 - Current
Lead Hand
Intelcom
03.2021 - 02.2022
Customer Service Representative
BCLC
01.2020 - Current
Stocker
LOBLAW
04.2019 - 10.2019
Fulfillment Associate
Walmart
03.2018 - 11.2019
Banquet Server
Best Western Plus
02.2018 - 12.2019
Associate of Arts - Major in History And English
Okanagan College
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