Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
Generic

Smriti Poudel

London,Canada

Summary

Compassionate and reliable Personal Support Worker (PSW) with hands-on experience in long-term care and retirement home settings. Skilled in providing resident-centered care, assisting with activities of daily living (ADLs), and documenting in PointClickCare (PCC). Dedicated to ensuring resident dignity, safety, and comfort while supporting individualized care plans. Recognized as a dependable, adaptable team player with strong communication skills and a commitment to high-quality care.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Personal Support Worker

Henley Place
07.2025 - Current

● Provided personal care including bathing, grooming, mouth care, shaving, and nail/hair care.
● Assisted residents with mobility, ambulation, and restorative care to promote safety and independence.
● Monitored and recorded vital signs, collected specimens, and administered enemas and suppositories under RN supervision.
● Supported residents with palliative and emotional care, ensuring dignity and compassion.
● Maintained a clean and safe environment by making beds, sanitizing units, handling linens, and removing hazards.
● Assisted with admission, transfer, and discharge of residents.
● Encouraged participation in life enrichment programs and escorted residents to activities.
● Provided meal service and feeding assistance as required.
● Documented care activities in PCC software in line with policy.
● Participated in care conferences, committees, and fire/disaster safety programs.
● Maintained nursing equipment properly and followed infection prevention protocols

Prep Lead

Boston Pizza
11.2023 - Current
  • Supervised daily preparation and cooking of menu items, ensuring compliance with recipes and quality standards.
  • Led and supported prep staff during peak hours to maintain timely, high-quality service.
  • Set up and stocked prep stations, training new cooks on food handling, portioning, and recipe adherence.
  • Enforced food safety and sanitation practices, maintaining a clean, organized kitchen.
  • Monitored inventory, assisted with ordering, and minimized food waste to control costs.
  • Collaborated with managers and chefs to coordinate special orders and ensure smooth kitchen operations.
  • Self-motivated, with a strong sense of personal responsibility.

Cook / Dietary Aide

Levante Living – Horizon Place Retirement Home
10.2024 - 03.2025
  • Prepared meals according to standardized recipes, meeting dietary requirements with correct temperatures and portion sizes.
  • Set up equipment, supplies, and food prep areas while ensuring safe, sanitary handling practices.
  • Maintained compliance with provincial regulations, organizational policies, and ORCA standards, keeping a tour-ready kitchen.
  • Completed documentation including food and refrigeration logs, dishwashing checks, and menu changes.
  • Supported departmental operations in the Manager’s absence, including menu adjustments, requisitions, and purchasing.
  • Maintained infection control standards and assisted the culinary team to meet residents’ dietary needs.

Education

Business - Accounting

Fanshawe College

Graduate Certificate - Personal Support Worker

Academy of Learning Career College

Skills

  • Resident-centered personal care (ADLs) and mobility assistance
  • PointClickCare (PCC) documentation
  • Vital signs monitoring & reporting
  • Infection prevention & safety compliance
  • Restorative & palliative care
  • Compassionate communication & emotional support
  • Team collaboration & adaptability
  • Dietary support & mealtime assistance
  • Mentoring students & supporting new staff
  • Dementia care

Certification

  • Gentle Persuasive Approaches (GPA) Certification
  • Basic Life Support (BLS)
  • First Aid & CPR
  • Food Handler Certification
  • WHMIS
  • Smart Serve
  • Vulnerable Sector Check (2025)
  • TB Test
  • Full Immunization

Additional Information

  • Flexible availability for day, evening, night, and weekend shifts
  • Strong attendance and punctuality record

Timeline

Personal Support Worker

Henley Place
07.2025 - Current

Cook / Dietary Aide

Levante Living – Horizon Place Retirement Home
10.2024 - 03.2025

Prep Lead

Boston Pizza
11.2023 - Current

Business - Accounting

Fanshawe College

Graduate Certificate - Personal Support Worker

Academy of Learning Career College
Smriti Poudel