Barbara Mutandwa
Calgary,AB
Summary
Compassionate and reliable Health Care Aide / Personal Support Worker with over 3 years of experience delivering person-centered care in long-term and community living settings. Demonstrated success supporting clients with dementia, Alzheimer’s, mobility limitations, and behavioral challenges. Known for building warm, trusting relationships with residents and families, maintaining dignity, safety, and emotional well-being. Skilled in medication support, documentation, and team collaboration across multicultural settings.
Overview
5
5
years of professional experience
Work History
Personal Support Worker
SIENNA SENIOR LIVING
Muskoka Shores
01.2022 - 09.2025
- Supported 20+ residents daily with ADLs, ensuring dignity, comfort, and individualized care.
- Encouraged residents’ participation in group programs and recreational therapy to enhance social engagement.
- Administered medications safely under registered nurse supervision; maintained accurate records in EHR.
- Monitored and reported changes in physical and mental health to clinical staff promptly.
- Ensured safe mobility using assistive devices such as walkers, canes, and transfer lifts.
Group Home Manager
OPEN ARMS LINK
Lansing, Michigan
05.2021 - 10.2021
- Oversaw daily operations of group home, ensuring compliance with care standards and resident safety.
- Coordinated medical appointments and administered PRN medications while documenting vital signs.
- Supervised and trained caregivers on best practices and recipient rights to enhance service quality.
- Cultivated supportive environment that emphasized respect, inclusion, and independence for all residents.
Caregiver
NEW HORIZON HOME (Long-Term Care Facility)
Dallas, TEXAS
02.2021 - 05.2021
- Provided personal care, mobility assistance, and companionship to residents.
- Maintained accurate records of behavior, medication schedules, and care activities.
- Supported household operations through laundry, meal preparation, and inventory management.
- Delivered emotional and spiritual comfort to residents during end-of-life transitions.
Education
Personal Support Worker (PSW) - Health And Wellness
Esso College
Montreal10-2023
Cross-Cultural Parenting Training - Cultural Studies
CIWA
Calgary, AB01-2022
Recipient Rights Certification - Health And Wellness
Michigan
USA05-2021
Caregiver Certification -
Caregiver Academy
Boston, USA01.2020
Some College (No Degree) - Health And Wellness
Alberta Health Care Aide Education Program
AlbertaSome College (No Degree) - Health And Wellness
St John Ambulance Association
Harare, ZimbabweSome College (No Degree) - Security
GC Tactical
Toronto, ONSome College (No Degree) - Health And Fitness
Canadian Red Cross
Calgary, ABSkills
- Resident-Centered Care & Activities of Daily Living (ADLs)
- Dementia, Alzheimer’s & Cognitive Support
- Behavioral & Medical Documentation (EHR)
- Emotional, Spiritual & Social Care
- Safe Transfers & Mobility Assistance
- Medication Support (under supervision)
- Team Collaboration & Leadership
- Infection Prevention & Resident Rights Compliance
- CPR / First Aid Certified
REFERENCES
Available upon request.
VOLUNTEER EXPERIENCE
The Mustard Seed, Volunteer, Calgary, AB, 2022, Assisted unhoused individuals with meals, hygiene kits, and resource referrals., Collaborated with caseworkers to address clients’ physical and emotional needs with empathy and respect.
ADDITIONAL STRENGTHS
- Fluent in English | Strong communication & interpersonal skills
- Proficient in Electronic Health Records (EHR) & Microsoft Office
- Physically fit and capable of lifting up to 50 lbs
- Adaptable to multicultural and high-pressure environments
Timeline
Personal Support Worker
SIENNA SENIOR LIVING
01.2022 - 09.2025
Group Home Manager
OPEN ARMS LINK
05.2021 - 10.2021
Caregiver
NEW HORIZON HOME (Long-Term Care Facility)
02.2021 - 05.2021
Personal Support Worker (PSW) - Health And Wellness
Esso College
Cross-Cultural Parenting Training - Cultural Studies
CIWA
Recipient Rights Certification - Health And Wellness
Michigan
Caregiver Certification -
Caregiver Academy
Some College (No Degree) - Health And Wellness
Alberta Health Care Aide Education Program
Some College (No Degree) - Health And Wellness
St John Ambulance Association
Some College (No Degree) - Security
GC Tactical
Some College (No Degree) - Health And Fitness
Canadian Red Cross