Smitha C N
Mississauga
Summary
An experienced scrum master with 3+ years in agile environment with the keen ability to understand and build complex systems and focusing relentlessly on removing impediments in team and delivering customer centric product and features. Detail-oriented team player with strong organizational skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Junior Scrum Master
Infosys Technologies
11.2022 - 06.2024
- Managed product backlog effectively, prioritizing high-value items for faster completion.
- Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews, and sprint retrospectives.
- Conducted daily stand-up meetings, sprint planning sessions, and sprint reviews, ensuring effective communication among team members.
- Developed custom Scrum boards for better task tracking and transparency within the team.
- Used Jira as project management leading to 70% improvement in task tracking.
- Organized and improved agile practices and values which increased the productivity and overall team satisfaction.
Senior System Engineer
Infosys Technologies
11.2021 - 11.2022
- Reduced downtime for critical systems by proactively identifying potential issues and conducting preventative maintenance.
- Identified software issues and handled troubleshooting to resolve quickly.
- Mentored junior engineers, fostering a culture of continuous learning and professional growth within the team.
Associate Software Engineer
ExcelSoft Technologies Pvt Ltd
02.2019 - 11.2021
- Collaborated with cross-functional teams to develop, test, and deploy high-quality software solutions for clients.
- Built responsive web designs using HTML5, CSS3, JavaScript frameworks leading to an improved user experience across devices.
- Participated in sprint planning sessions by estimating task complexity and prioritizing work items.
- Utilized industry-standard tools like JIRA for tracking and managing issues, ensuring smooth collaboration between QA analysts and developers.
Education
BE - Electronics And Communications Engineering
Maharaja Institute of Technology
06-2018
Skills
- Agile methodology
- Time Management
- Conflict resolution
- Problem solving
- Team facilitation
- Sprint planning
- Resource utilization
- Certified Scrum Master
- AWS cloud
- Genesys
- Jira & Confluence
- MS Excel & MS Powerpoint
- Web Development
Certification
- Certified Scrum Master
- AWS Cloud Practitioner
Languages
English
Timeline
Junior Scrum Master
Infosys Technologies
11.2022 - 06.2024
Senior System Engineer
Infosys Technologies
11.2021 - 11.2022
Associate Software Engineer
ExcelSoft Technologies Pvt Ltd
02.2019 - 11.2021
- Certified Scrum Master
- AWS Cloud Practitioner
BE - Electronics And Communications Engineering
Maharaja Institute of Technology
Similar Profiles
Ankur ChowdhuryAnkur Chowdhury
Principal Consultant at Infosys TechnologiesPrincipal Consultant at Infosys Technologies
Vedang VaidyaVedang Vaidya
Associate Consultant at Infosys TechnologiesAssociate Consultant at Infosys Technologies
Akhila Reddy AnumalaAkhila Reddy Anumala
Software Engineer | Senior Software Engineer at Infosys TechnologiesSoftware Engineer | Senior Software Engineer at Infosys Technologies