SKYLA MAUD
Toronto
Summary
To obtain and grow into the position of a retail associate. Where working with customers, demonstrating company knowledge, and communication & interpersonal skills can also be utilized. Handles company knowledge and diverse costumers needs without losing focus or sacrificing service quality.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Barista Café Attendant
Cluny Café
06.2022 - 02.2023
- Made beverages for customers such as cappuccinos, lattes, as well as iced beverages
- Made and warmed numerous breakfast and lunch sandwiches
- Closed and opened the café, as well as dealing with money and cash register
Barista
Starbucks
09.2019 - 01.2021
- Made handcrafted beverages for customers, such as lattes and cappuccinos
- Greeted numerous customers daily, answered questions and recommended drinks and pastries
- Enthusiastically engaged customers during busy periods to keep mood light and fun
- Got to know customers on a personal level just from conversation and making their drinks
- Maintained calm demeanor during high-volume periods and special events
Volunteer
Council Fire Native Cultural Centre
08.2019
- Cooked and prepared food for customers and guests
- Worked with customers placing large or specialized orders, providing samples and recommendations, and responding to requests
Researcher
Ontario Institute for Studies in Education
10.2017 - 06.2018
- Look and study different methods of conducting research
- And through that conducting my own research
- Supported data processing operations and provided survey research assistance
Education
General Arts & Science
George Brown College
Toronto, ON01-2023
High school diploma - undefined
Riverdale Collegiate Institute
06.2019
Skills
- Time management
- Communication skills
- Customer service
- Leadership
- Supply coordination
- Attention to detail
Certification
- Food Handler Certification
- CPR Certification
Timeline
Barista Café Attendant
Cluny Café
06.2022 - 02.2023
Barista
Starbucks
09.2019 - 01.2021
Volunteer
Council Fire Native Cultural Centre
08.2019
Researcher
Ontario Institute for Studies in Education
10.2017 - 06.2018
High school diploma - undefined
Riverdale Collegiate Institute
General Arts & Science
George Brown College
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