Skye Doctor
Calgary,AB
Summary
Results-driven Sales Development Representative with strengths in assessing customer needs and providing tailored solutions. Excellent negotiation skills with solid history of exceeding client expectations. Demonstrates passion for building long-term customer relationships.
Overview
8
8
years of professional experience
Work History
Sales Devolopment Representative
Advanced Level Roofing
03.2024 - Current
- Utilized Sales Rabbit and Finance It to manage sensitive client information.
- Built and managed accurate sales pipeline, maintaining high volume of activity by generating and nurturing over 30 qualified leads per week
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
Business Development Representative
The Network Specialists
10.2022 - 03.2024
- Fostered productive business relationships and promoted long-term growth opportunities
- Spearheaded strategic partnerships, opening new avenues for business growth and diversification
- Developed targeted lists, call strategies and messaging to generate new business opportunities
- Addressed customer inquiries and concerns using extensive product knowledge.
Sales Consultant and Personal Trainer
Crunch
06.2018 - 08.2023
- Exceeded sales volume and profitability through with exceptional service, successfully converting over 25+ leads per month into long-term clients.
- Communicated regularly with supervisor about sales forecasts
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
Appointment Setter
Deluxe Reality Marketing
01.2021 - 10.2022
- Managed approximately 50 outbound Calls to generated list of potential clients, effectively identifying and qualifying leads for sales team
- Used CRM to document lead interactions, ensuring accurate tracking and efficient follow-up by sales team
- Improved data accuracy and streamlined lead management process.
Customer Sales and Service Expert
Wine Rack
04.2017 - 06.2018
- Built strong knowledge of product line to assist customers in selecting products.
- Assisted on average 40 walk-in customers per day, contributing to 15% increase in sales during peak seasons.
Front Desk Customer Service Representative
LA Fitness
04.2016 - 04.2018
- Created and maintained pleasant and calming environment to deliver excellent experience for members and guests.
- Managed approximately 40 incoming calls and walk ins per day
Education
High School Diploma -
Saint Francis Catholic Secondary
St. Catharines, ON06.2014
Skills
- Client Relationship Management
- Prospecting And Discovery
- Strategic Account Development
- Conflict Resolution
- Contract Negotiation
- Product And Service Knowledge
- Market And Competitive Analysis
- CRM Software Proficiency
Timeline
Sales Devolopment Representative
Advanced Level Roofing
03.2024 - Current
Business Development Representative
The Network Specialists
10.2022 - 03.2024
Appointment Setter
Deluxe Reality Marketing
01.2021 - 10.2022
Sales Consultant and Personal Trainer
Crunch
06.2018 - 08.2023
Customer Sales and Service Expert
Wine Rack
04.2017 - 06.2018
Front Desk Customer Service Representative
LA Fitness
04.2016 - 04.2018
High School Diploma -
Saint Francis Catholic Secondary
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