Sky Arteaga
Glendora
Summary
Hard-working and energetic individual possessing an academic background in Communication, with a post-baccalaureate in Communication Sciences and Disorders. Experienced in client advocacy, case coordination, and cross-cultural communication, with a demonstrated ability to support diverse communities. Now pursuing further study through the Intercultural Communication program. With the goal of developing a career in international education or global communication.
Overview
6
6
years of professional experience
Work History
Service Coordinator
East Los Angeles Regional Center
Alhambra, CA
01.2023 - 10.2025
- Assisted a diverse group of individuals with developmental disabilities and their families in locating services and programs within their community.
- Used a person-centered thinking approach, will be responsible for the development and implementation of the consumer's Individual Program Plan (IPP), progress reports, the consumer's annual reviews.
- Seeks community resources and provides information and referrals.
- Linked clients with community resources and supports such as therapies, day programs, respite care, floortime services and social recreational services.
- Acted as an advocate on social, legal, education, mental health and/or forensics issues related to the consumer.
- Help consumers families navigate systems like schools, healthcare, social services, and government benefits.
- Assisted families in obtaining and utilizing needed services and programs.
- Participated in outreach and represents the agency in community meetings and events
Client Services
Zenith American Solutions
Arcadia, CA
01.2020 - 12.2022
- Dependable and quick-learning team player with effective communication skills.
- Balanced high-volume inquiries with staff administrative needs.
- Became highly skilled at coordinating appointments, organizing mail, and collecting messages to facilitate office communication.
- Delivered customer service in both English and Spanish, improving accessibility for Spanish-speaking clients.
Education
TEFL Certificate -
TEFL Graduate Online Program
03-2026
Certificate Program - Communication Sciences & Disorders
California State University Los Angeles
Los Angeles, CA12-2022
Bachelor of Arts - Communication Studies
California State University San Marcos
San Marcos, CA05-2019
Associate of Arts - Communication Studies
Mount San Antonio College
Walnut, CA06-2017
Skills
- Bilingual: Fluent in Spanish and English
- Cross-cultural communication
- Client advocacy & Case management
- Program coordination & documentation
- Community outreach & engagement
- Administrative support & Organization
Leadership Experience
- IEP Support/Advocacy, El Monte, CA Jan 2022-Jan 2023
- Tukwut Leadership Circle, San Marcos, CA Aug 2018-Jan 2019
Timeline
Service Coordinator
East Los Angeles Regional Center
01.2023 - 10.2025
Client Services
Zenith American Solutions
01.2020 - 12.2022
Certificate Program - Communication Sciences & Disorders
California State University Los Angeles
Bachelor of Arts - Communication Studies
California State University San Marcos
Associate of Arts - Communication Studies
Mount San Antonio College
TEFL Certificate -
TEFL Graduate Online Program