Sizan Khoja
Burnaby,British Columbia
Summary
Proven Sales Assistant with a track record of boosting sales and enhancing customer satisfaction at Ifortis. Leveraged cash handling and creative thinking skills to exceed sales targets by 20%. Known for building strong customer relationships and offering detailed product knowledge, consistently fostering long-term brand loyalty. Motivated Sales Assistant committed to providing excellent customer service. Organized, detail-oriented and empathetic to customer needs. Skilled at helping customers find the products and services that they need. Friendly Sales Assistant specializes in retail apparel sales. Customer service expert knowledgeable about on-trend fashions and products. Brings excellent experience in major brand sales within fashion-forward customer demographic. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing.
Overview
2
2
years of professional experience
Work History
Sales Assistant
RFT COM SARL. Democratic Republic Of CONGO, KINSHASA- AFRICA
09.2023 - 12.2023
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Built rapport with repeat customers, fostering long-term loyalty to the brand.
- Executed visual merchandising strategies to attract customers and drive sales.
- Organized promotional events to engage potential customers and generate new business opportunities.
- Implemented loss prevention strategies by monitoring suspicious activity closely throughout the day-to-day operations of the store.
Sales Assistant
Orange
05.2023 - 08.2023
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers with prompt and polite support in-person and via telephone.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Collaborated with team members to achieve a cohesive and efficient store environment.
- Met and exceeded sales targets consistently, contributing to overall team success.
- Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
- Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
- Participated in ongoing training to stay updated on current products, promotions, and industry trends.
- Kept up-to-date records of daily sales activities, monitoring progress towards individual goals.
- Built rapport with repeat customers, fostering long-term loyalty to the brand.
- Executed visual merchandising strategies to attract customers and drive sales.
- Offered exceptional after-sales support by following up with clients on purchases or addressing any concerns promptly.
Sales Assistant
Ifortis
06.2022 - 12.2022
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers with prompt and polite support in-person and via telephone.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Collaborated with team members to achieve a cohesive and efficient store environment.
- Met and exceeded sales targets consistently, contributing to overall team success.
- Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
- Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
- Participated in ongoing training to stay updated on current products, promotions, and industry trends.
- Kept up-to-date records of daily sales activities, monitoring progress towards individual goals.
- Built rapport with repeat customers, fostering long-term loyalty to the brand.
- Established rapport with customers using active listening and interpersonal skills.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Fielded customer questions to share information about products, availability, and pricing.
- Trained new hires on company policies, procedures, sales tactics helping them integrate seamlessly into the team.
- Executed visual merchandising strategies to attract customers and drive sales.
- Boosted store revenue through upselling and cross-selling techniques.
- Offered exceptional after-sales support by following up with clients on purchases or addressing any concerns promptly.
- Developed innovative ways to showcase products effectively in-store displays, increasing visibility for less-popular items.
- Utilized customer feedback to identify areas for improvement within the store''s operations or offerings.
- Communicated orders to vendors, scheduling carriers for pickup if needed.
- Organized promotional events to engage potential customers and generate new business opportunities.
- Supported store management with administrative tasks such as scheduling appointments or updating client records.
- Collaborated with sales and marketing teams to establish accurate representation of products marketed to customers.
- Gathered and prepared sales materials in preparation for sales meetings.
- Implemented loss prevention strategies by monitoring suspicious activity closely throughout the day-to-day operations of the store.
- Prepared PowerPoint presentations and Word documents for sales presentations.
Education
Associate of Science - Computer Science
Simon Fraser University
Burnaby, BC03.2027
High School Diploma -
The Aga Khan Academy Hyderabad
Hyderabad,IN05.2023
Skills
- Cash Handling
- Goal-Oriented
- Stock management
- Sales expertise
- Cash Register Operation
- Complex Problem-Solving
- Processing payments
- Point of sale operation
- Opening and closing procedures
- Customer Needs Assessment
- Visual Merchandising
- Product Merchandising
- Display building
- Honest and Dependable
- Adaptable and Flexible
- Creative Thinking
- Organization
- Decision-Making
- Staff Support
- Computer Proficiency and Microsoft Office
Languages
English
Full Professional
French
Limited Working
Hindi
Full Professional
Lingala
Professional Working
Kuttchi
Professional Working
Gujarati
Full Professional
Timeline
Sales Assistant
RFT COM SARL. Democratic Republic Of CONGO, KINSHASA- AFRICA
09.2023 - 12.2023
Sales Assistant
Orange
05.2023 - 08.2023
Sales Assistant
Ifortis
06.2022 - 12.2022
Associate of Science - Computer Science
Simon Fraser University
High School Diploma -
The Aga Khan Academy Hyderabad
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