Siyifan Ma

I am an enthusiastic and adaptable professional with a strong passion for learning and a customer-centric approach. Quick to learn and execute tasks with minimal training, I excel in clear communication and thrive on taking initiative. My knowledge in supply chain management and marketing adds value to my contributions. With these attributes, I'm poised to make an immediate impact and drive results in any work environment.

IKEA

Dear Hiring Manager, I am writing to express my keen interest in the Ballroom/Greeter Coworker position at IKEA, as recently advertised. With a solid foundation in customer service and a genuine enthusiasm for working with children, I am excited about the opportunity to contribute to the welcoming and joyful environment that IKEA is known for. My background in customer service, particularly within retail environments, has equipped me with the necessary skills to excel in this role. I have developed a strong ability to manage customer interactions effectively, ensure a positive shopping experience, and handle urgent situations with calmness and professionalism. These experiences have honed my ability to prioritize tasks, maintain discipline, and show initiative—all qualities that align with the demands of the Ballroom/Greeter Coworker position. I am particularly drawn to this role because of its focus on working with children and the opportunity to create a playful, fun, and secure environment for them. My previous experience has taught me the importance of communication, not just with customers, but with all visitors, making me well-suited for managing first contact resolution and supervising registered children. Here are a few key skills and attributes I bring to the position: - Strong organizational skills, crucial for effectively supervising children and ensuring a clean and hazard-free environment. - Proven ability to multitask, which will be invaluable when assigned to the Information desk or when assisting in various duties as required. - Proficiency in technology, supporting efficient communication with parents and team members. - Excellent verbal and written communication skills, essential for advising children and their parents about rules and policies and ensuring everyone’s safety and security. I am eager to leverage my skills and experiences in the role of Ballroom/Greeter Coworker at IKEA. I am committed to contributing to a positive and joyful experience for all visitors and to furthering IKEA’s mission of creating a better everyday life for the many people. I look forward to the opportunity to discuss my application further and explore how I can contribute to your team. Thank you for considering my application. I am excited about the possibility of joining your team and am available for an interview at your earliest convenience. Kind regards, Siyifan Ma

Monday to Friday and weekends. More detailed time would be based on my class schedule. Having a valid study permit.

Title: Ballroom/Greeter Coworker

Academic Proficiency Award, June 2021 – Applied Business Technologies 40S

• Digital Marketing Certificate - Google