SIVA NARENDRA CHERUKU
Vancouver,BC
Summary
Customer-focused sales and client advisory professional with experience in retail sales, client consultation, and relationship management. Skilled in understanding customer needs, handling objections, and recommending suitable solutions. Motivated to build a long-term career in personal lending and financial services.
Overview
10
10
years of professional experience
Work History
Produce Clerk
Real Canadian Superstore
Vancouver, Canada
08.2025 - Current
- Assisted customers daily with product selection, availability, and quality guidance
- Maintained organized inventory and ensured accurate stock levels
- Collaborated with team members to ensure smooth store operations
Social Media Manager
Freelance Projects for Former Minister in Bharatha Rashtra Samithi
01.2021 - Current
- Managed client relationships through regular communication and follow-ups
- Presented value-based recommendations and handled client objections
- Coordinated documentation, requirements, and timelines for smooth service delivery
- Built long-term client trust through transparency and results-driven communication
Sales Associate
Mount Smoke Vapes
Vancouver, Canada
08.2024 - 07.2025
- Engaged customers through consultative conversations to understand needs and recommend appropriate products
- Handled customer objections and guided purchase decisions, contributing to consistent daily sales targets
- Built rapport with repeat customers, improving customer satisfaction and retention
- Maintained accurate product information and supported promotional initiatives.
Digital Marketing Manager
TECCI
02.2023 - 03.2024
- Worked closely with clients to understand business goals and recommend appropriate campaign solutions
- Managed client communication, follow-ups, and reporting to ensure satisfaction
- Coordinated documentation, performance tracking, and internal reporting
Digital Media Analyst
Think Tankers Innovative Solutions
01.2016 - 01.2023
- Supported client projects by analyzing user behavior and improving engagement strategies
- Collaborated with cross-functional teams to deliver customer-focused solutions
- Assisted in onboarding and supporting clients for digital platforms and applications
Education
MASTER'S DEGREE - MBA -
University of Canada West
09.2025
BACHELOR'S DEGREE -
Dr. SGIT
01.2015
Skills
- Client Relationship Management
- Consultative & Solution-Based Selling
- Objection Handling & Persuasive Communication
- Customer Needs Assessment
- Outbound & Inbound Calling
- Sales Follow-Ups & Pre-Closing
- Documentation & Data Accuracy
- CRM & Basic Computer Tools
Leadership Awards
Mighty Marathoner Award, 2018
Timeline
Produce Clerk
Real Canadian Superstore
08.2025 - Current
Sales Associate
Mount Smoke Vapes
08.2024 - 07.2025
Digital Marketing Manager
TECCI
02.2023 - 03.2024
Social Media Manager
Freelance Projects for Former Minister in Bharatha Rashtra Samithi
01.2021 - Current
Digital Media Analyst
Think Tankers Innovative Solutions
01.2016 - 01.2023
MASTER'S DEGREE - MBA -
University of Canada West
BACHELOR'S DEGREE -
Dr. SGIT