Mehakpreet kaur
Abbotsford,BC
Summary
Dynamic Optical Clerk at Real Canadian Superstore, Mission,BC with a proven more than one year of experience in customer experiences and streamlining operations. Expert in appointment scheduling and insurance verification, I fostered a welcoming environment while educating clients on lens care. Committed to teamwork and proficient in technology, I consistently improved service efficiency.
Overview
1
1
year of professional experience
Work History
Optical Clerk
Real Canadian Superstore
09.2024 - Current
- Conducted regular audits of frame displays, ensuring a visually appealing environment that attracted customers into the store.
- Streamlined appointment scheduling process by implementing an efficient online booking system.
- Maintained a clean, organized work area that facilitated smooth daily operations and contributed to a professional atmosphere within the optical practice.
- Adjusted and repaired new and previously purchased frames to satisfy customer demands.
- Educated clients on proper lens care and maintenance, prolonging the life of their eyewear investments.
- Provided a welcoming environment for customers by greeting them upon arrival, addressing any inquiries, and ensuring they were directed to the appropriate staff member for assistance.
Education
Diploma - Computer And Information Systems
University of Fraser Valley
Abbotsford05-2026
Certificate Course - Web Design
Guru Nanak Dev University
Amritsar, India06-2023
Skills
- Customer Service
- Insurance verification
- Office administration
- Appointment scheduling
- Sales proficiency
- Communication
- Team Work
- Scanning and copying
- Lens recommendation
- Frame selection assistance
- Cash handling
- File maintenance
- Proficient in Computer technology
Languages
English
Full Professional
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Timeline
Optical Clerk
Real Canadian Superstore
09.2024 - Current
Diploma - Computer And Information Systems
University of Fraser Valley
Certificate Course - Web Design
Guru Nanak Dev University