SIRIL THOMAS
Sarnia,ON
Summary
Management professional with strong track record in overseeing daily operations, ensuring team adherence to protocols, and optimizing workflow efficiency. Committed to fostering collaborative environment and achieving operational goals. Reliable and adaptable to changing demands, with focus on leadership and communication.
Overview
9
9
years of professional experience
Work History
Shift Manager
KNR Holdings Inc, Petro Canada
Sarnia, ON
09.2018 - Current
- Supervised daily operations to ensure compliance with safety and quality standards.
- Trained and mentored team members to enhance performance and efficiency.
- Implemented process improvements that streamlined workflow and reduced downtime.
- Monitored inventory levels, ensuring stock availability for smooth operations.
- Coordinated shift scheduling to optimize staffing levels and meet operational demands.
- Excelled in every store position and regularly backed up front-line staff.
Sales Associate
KNR Holdings Inc, Petro Canada
Sarnia, ON
12.2017 - 08.2018
- Delivered exceptional customer service, enhancing client satisfaction and loyalty.
- Processed transactions accurately, ensuring efficient cash handling and record-keeping.
- Assisted in inventory management, maintaining product availability and organization.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Front Line Cook
Blue Water Fries
Sarnia, ON
06.2017 - 10.2017
- Prepared and cooked a variety of menu items according to established recipes and standards.
- Maintained cleanliness and organization of kitchen equipment and work areas to ensure safety compliance.
- Assisted in training new team members on food preparation techniques and kitchen procedures.
- Collaborated with front-of-house staff to coordinate timely order delivery during peak hours.
Education
College Diploma - Criminal Justice
Lambton College
Sarnia04-2027
College Diploma - Business Management Human Resources
Lambton College of Applied Arts And Technology
Sarnia12-2018
Bachelor of Arts - Philosophy
Kerala University
Kerala, India04-2015
Skills
- Cash handling
- Decision-making
- Customer service focus
- Employee training
- Workplace safety
- Punctual and reliable
- Energetic and enthusiastic
- Relationship building
- Inventory control
- Documentation and reporting
Languages
English
Full Professional
Malayalam
Native or Bilingual
Timeline
Shift Manager
KNR Holdings Inc, Petro Canada
09.2018 - Current
Sales Associate
KNR Holdings Inc, Petro Canada
12.2017 - 08.2018
Front Line Cook
Blue Water Fries
06.2017 - 10.2017
College Diploma - Criminal Justice
Lambton College
College Diploma - Business Management Human Resources
Lambton College of Applied Arts And Technology
Bachelor of Arts - Philosophy
Kerala University