SINTIA BAYRAMIAN
Montréal,Canada
Summary
Accomplished Administrative Assistant/Receptionist with a proven track record at Fasken Law Firm, adept in strategic problem resolution and bilingual communication. Excelled in enhancing visitor experiences and streamlining office procedures, demonstrating strong organizational ability and exceptional customer service. Skilled in managing multiple tasks efficiently, ensuring operational excellence.
Overview
23
23
years of professional experience
Work History
Administrative Assistant/Receptionist
Fasken Law Firm
Montréal, Canada
11.2021 - Current
- Welcoming clients in a professional manner and ensuring that the visitor experience is positive and consistent with the Firm’s service standards and values
- Promptly answering external and internal calls and directing them as required in a timely fashion
- Managing the security card program for employees and visitors
- Managing the boardroom booking process reserving boardrooms as requested, including all relevant information; providing communication to requestors appropriately; assisting with boardroom set up as required
- Acting as point of contact for Emergency Procedures
- Performing other related duties as required, and providing clerical or administrative support as requested
- Order supplies and maintain inventory
- Successfully coordinated food orders from various restaurants for corporate meetings and events, managing dietary preferences, budgets, and delivery schedules.
Flight Attendant
Sky Regional (Air Canada)
Toronto, Canada
04.2019 - 03.2021
- Set a high standard for consistent in-flight service that includes serving meal/beverages and selling onboard products
- Handle situations from a wide variety of individual personalities
- Work independently or as part of a team
- Ensure the safety and comfort of all passengers
- Complete annual training in accordance with Sky`s flight attendant manual Regional and Transport Canada regulations on the Dash 8 Q400 and Embraer 175
- Provide leadership by responding to a variety of emergency and non-emergency situations
Administrative Assistant/Receptionist
Physimed Medical Clinic
Montréal, Canada
06.2008 - 03.2019
- Schedule and confirm medical appointments and receive and communicate messages for medical staff and patients
- Enter and format electronically based medical reports and correspondence and prepare spreadsheets and documents for review
- Interview patients in order to complete forms, documents and case histories
- Complete insurance and other claim forms
- Initiate and maintain confidential medical files and records
- Prepare financial statements and billing
- Establish and maintain various internal office administrative support procedures such as document tracking and filing and monthly reporting
- Order supplies and maintain inventory
- Determine and establish office procedures and routines
- May supervise and train other staff in procedures and in use of current software
Receptionist
St-Laurent Coiffure
Montréal, Canada
05.2002 - 06.2008
- Opening and closing tasks
- Maintain all staff schedules
- Administration tasks- responding emails, booking appointments, answering the phone, filing paperwork
- Ensure high levels of customer service satisfaction
- Manage accurate billing processes for clients and vendors, including preparing and sending invoices, processing payments, and maintaining financial records.
- Responsible for end-of-day procedures to ensure the till is balanced
Education
Certificate - Finesse & Leadership training, Human Trafficking
Air Canada Headquarter
Montréal04.2019
Esthetician Diploma -
Edith Serei
Montréal08.2005
High school Diploma -
Ladauversiere High School
Montréal06.2004
Skills
- Strong Organizational Ability
- Planning
- Strategic Problem Resolution
- Bilingual Language Skills
- Simultaneous Task Management
- Time management
- Driven Professional
- Strategic Decision Making
- Customer service
Languages
- English
- French
- Arabic
- Armenian
Timeline
Administrative Assistant/Receptionist
Fasken Law Firm
11.2021 - Current
Flight Attendant
Sky Regional (Air Canada)
04.2019 - 03.2021
Administrative Assistant/Receptionist
Physimed Medical Clinic
06.2008 - 03.2019
Receptionist
St-Laurent Coiffure
05.2002 - 06.2008
Certificate - Finesse & Leadership training, Human Trafficking
Air Canada Headquarter
Esthetician Diploma -
Edith Serei
High school Diploma -
Ladauversiere High School