Sinthia Islam Shornaly
Toronto
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
1
1
year of professional experience
1
1
year of post-secondary education
1
1
Certification
Work History
Volunteer
Feed Scarborough
Toronto
04.2024 - Current
- Organized food drives to collect donations from local businesses and community members.
- Assisted in distributing food supplies to families in need at local outreach events.
- Engaged with community partners to raise awareness about hunger issues in Scarborough.
- Maintained cleanliness and organization of the volunteer workspace and storage areas.
- Collaborated with other volunteers to create a positive work environment.
Cashier
Tajmahal Foods
Toronto
05.2024 - 06.2025
- Assisted customers with product inquiries and selections.
- Operated cash register and handled cash responsibly.
- Collaborated with team members to ensure smooth operations.
- Resolved customer complaints with professionalism and empathy.
- Greeted customers and answered any questions they had about the store's products and services.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Helped customers find specific products, answered questions, and offered product advice.
- Worked closely with front-end staff to assist customers.
Education
R.H.Academy
09.2024 - 08.2025
Skills
- Customer service
- Problem solving
- Active listening
- Communication skill
- Team leadership
- Time management
- Teamwork and collaboration
- Computer skills
- Telephone and email etiquette
- Inventory restocking
- Merchandise exchange
- Empathy and patience
- Customer relations
- Complaint resolution
- Guest inquiries
- Time management skills
- Hospitality and accommodation
Certification
- RetailTraining Customer Service Trained and Basie Cashier Trained -YWCA.
- Standard First- Aid and CPR-C certified
Timeline
R.H.Academy
09.2024 - 08.2025
Cashier
Tajmahal Foods
05.2024 - 06.2025
Volunteer
Feed Scarborough
04.2024 - Current