Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Sin Hang Yeung

Toronto,ON

Summary

I’m currently in my third year of university studying Psychology, I am currently open to work whenever and gaining more experiences.

Being in the psychology field, I'm passionate about helping individuals, with an interest in improving other people's lives by addressing behavioural and mental health issues.

I'm working on building and solidifying my background in psychology, and with that welcome any opportunity such as research opportunities, internships, volunteer and apprenticeships to gain more career advancing insights.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Crisis Responder

Kids Help Phone
11.2023 - Current
  • Offering emotional support, for victims of crime, trauma or other tragic circumstances through a texting based platform
  • Discuss different coping strategies and collaboratively set up a safety plan if required
  • Build rapport with texters by showing empathy and compassion to ensure a safe environment
  • Use Great Contact Techniques throughout conversations to empower and comfort texters
  • Collaborate with supervisors during active risk conversations while tending and ensuring the safety of texters

Volunteer for Subdivided Flats

Sun Hung Kai Properties
12.2019 - 12.2020
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Used strong interpersonal communication skills to convey information to others.
  • Provide physical and emotional support to recipients through various kinds of long-term volunteer service programs.
  • Provide timely support, including expressing care by calling and video conferencing, and distributing goodie bags with festive food, anti-pandemic kits and stationery packs.

Education

Bachelor of Arts - Psychology

Toronto Metropolitan University
Toronto, ON
2025

High School Diploma -

Niagara Christian Collegiate
Fort Erie, ON
2021

Skills

  • Problem Solving
  • Customer Service
  • Microsoft Office and Google applications
  • Time Management
  • Critical Thinking & Decision Making
  • Team Collaboration
  • Interpersonal Skills
  • Mental Health Awareness
  • Active Listening
  • Crisis Intervention
  • Active Engagement

Languages

Chinese (Cantonese)
Native or Bilingual
English
Native or Bilingual
Chinese (Mandarin)
Professional Working

Certification

  • Mental Health Ambassador (2020)
  • Grade 12 Honor Roll
  • First Aid in Mental Health (2018-2019)

Timeline

Crisis Responder

Kids Help Phone
11.2023 - Current

Volunteer for Subdivided Flats

Sun Hung Kai Properties
12.2019 - 12.2020

Bachelor of Arts - Psychology

Toronto Metropolitan University

High School Diploma -

Niagara Christian Collegiate

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Sin Hang Yeung