Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Simrone Gourdeale

Brampton,ON

Summary

Goal-driven assistant store manager with several-year record of accomplishment in exceeding revenue and profit goals while controlling inventory shrinkage and loss percentages. Experienced in monitoring inventory levels, overseeing merchandising and coordinating stock rotation to minimize obsolescence. Enthusiastic, industrious and diligent management paired with skill and fortitude to thrive in dynamic, customer-centric work settings. Results-driven Assistant Store Manager known for high productivity and efficient task completion. Possess specialized skills in inventory management, staff training and development, and sales strategy implementation. Excel at leadership, communication, and problem-solving to enhance team performance and achieve store objectives. Committed to fostering positive customer experiences while driving business growth.

Overview

4
4
years of professional experience

Work History

Assistant Store Manager

Tip Top Tailors, Grafton Apparel Ltd
Mississauga, Ontario
04.2024 - Current
  • Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
  • Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
  • Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
  • Provided leadership support during peak business hours by motivating staff members to meet targets.

Store Manager

The Body Shop Ltd
Charlottetown, Prince Edward Island
10.2023 - 04.2024
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
  • Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
  • Oversaw inventory management through cycle counts, audits and shrinkage control.
  • Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
  • Managed the full cycle recruiting process from sourcing through onboarding.
  • Evaluated employee performance through regular coaching sessions focused on developing skillsets.

Assistant Store Manager

The Body Shop Ltd
Charlottetown, Prince Edward Island
07.2023 - 10.2023
  • Maintained accurate records of all transactions, stock levels and employee performance metrics.
  • Implemented strategic marketing initiatives to drive revenue growth across multiple channels.
  • Conducted regular performance reviews with staff members to assess individual progress and set goals for future development.
  • Collaborated with other departments within the organization to coordinate promotions, events, and special projects.
  • Assisted in recruiting efforts by interviewing candidates for open positions in the store.
  • Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
  • Analyzed sales data to identify trends and adjust strategies accordingly.

Team Lead

The Body Shop Ltd
Charlottetown, Prince Edward Island
09.2020 - 07.2023
  • Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
  • Assisted the manager in setting achievable goals for the team while monitoring progress towards them.
  • Provided support to junior staff during peak periods of workloads.
  • Collaborated with management team to implement new work procedures or policies.
  • Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.

Office Administrative Assistant

Office of the Third Party Office
Charlottetown, Prince Edward Island
07.2022 - 09.2022
  • Organized and maintained filing systems, both paper and electronic.
  • Answered phones to direct callers, schedule appointments, and provide general office information.
  • Conducted research, compiled and typed statistical reports, synthesized information and provided excellent communication to disseminate information throughout organization.
  • Researched and wrote summaries on public issues to provide facts to the Members of the Legislative Assembly, required for their meetings.

Education

Bachelor of Arts - Major in Psychology

University of Prince Edward Island
Charlottetown
09-2023

High School Diploma -

Ebene SSS Girls
Mauritius
12-2018

Skills

  • Human resource policies
  • Customer Relationship Management
  • ADP payroll and ADP workforce expertise
  • Recruitment and hiring
  • Team leadership and coaching
  • Relationship building and management
  • Time management abilities
  • Scheduling
  • Marketing strategy
  • Problem-solving aptitude

Languages

French
Native/ Bilingual
English
Native/ Bilingual

Timeline

Assistant Store Manager

Tip Top Tailors, Grafton Apparel Ltd
04.2024 - Current

Store Manager

The Body Shop Ltd
10.2023 - 04.2024

Assistant Store Manager

The Body Shop Ltd
07.2023 - 10.2023

Office Administrative Assistant

Office of the Third Party Office
07.2022 - 09.2022

Team Lead

The Body Shop Ltd
09.2020 - 07.2023

Bachelor of Arts - Major in Psychology

University of Prince Edward Island

High School Diploma -

Ebene SSS Girls
Simrone Gourdeale