Simren Bhangu
Summary
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Overview
5
5
years of professional experience
Work History
Receptionist
Johnson Fort Financial
02.2023 - 06.2023
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Answered phone promptly and directed incoming calls to correct offices.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
Computing Sales Advisor
Best Buy
08.2021 - 01.2023
- Cultivated and maintained enduring client relationships through meticulous follow-up, ensuring a high level of customer satisfaction and loyalty, contributing to a notable increase in repeat business
- Facilitated the establishment of a positive, diverse, and equitable workplace by fostering team cohesion and actively engaging in person performance development initiatives
- Systematically exceeded sales quotas through the implementation of impactful sales strategies and the delivery of exemplary customer service.
Sales Associate
Urban Behaviour
04.2018 - 01.2019
- Championed exceptional customer service by promptly addressing and resolving inquiries, concerns, and returns, with a customer-centric approach, ensuring a positive and memorable shopping experience
- Applied strong numerical skills to swiftly and accurately process transactions, calculate change, and manage financial records, contributing to a streamlined and error-free cashiering process
- Exhibited a keen aptitude for problem-solving by addressing customer concerns and objections with expertise, resulting in effective issue resolution and sustained client satisfaction
- Consistently met and exceeded sales targets by employing a consultative sales approach, tailoring recommendations based on individual customer preferences and leveraging an in-depth understanding of the product range.
Education
Bachelor of Arts, Double major in Psychology & Business - Finance Concentration -
Simon Fraser University
12.2025
Certificate, Legal Administrative Assistant program - Litigation Stream -
Okanagan College
06.2024
Skills
- Cash handling
- Customer service
- Effective communication and Teamwork
- Sales techniques
- Detail oriented
- Time management and File management
- Microsoft and Outlook
Languages
English
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Receptionist
Johnson Fort Financial
02.2023 - 06.2023
Computing Sales Advisor
Best Buy
08.2021 - 01.2023
Sales Associate
Urban Behaviour
04.2018 - 01.2019
Bachelor of Arts, Double major in Psychology & Business - Finance Concentration -
Simon Fraser University
Certificate, Legal Administrative Assistant program - Litigation Stream -
Okanagan College
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