Simratjeet Heer

Proven Customer Service Representative at MacDonalds, adept in problem-solving and critical thinking, enhanced customer loyalty through empathetic conflict resolution and informed product recommendations. Excelled in data entry and active listening, achieving efficient complaint resolution and fostering repeat business. Demonstrates a unique blend of hard and soft skills, driving positive outcomes in high-stress situations. Responsible Stocker with excellent blocking, facing and customer service skills coupled one years of experience. Fast worker with attention to detail and completeness.