Simranpreet Kaur Simran
Brampton,ON
Summary
Offering strong organizational skills and keen desire to learn and contribute to pharmacy environment. Brings ability to quickly grasp pharmaceutical procedures and handle inventory management efficiently. Ready to use and develop customer service and organizational skills in Pharmacy Assistant role.
Overview
2
2
years of professional experience
Work History
Security Guard
Secure Group
09.2023 - Current
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols to spot and investigate concerns.
Customer Service Representative
Rogers Centre
03.2024 - 02.2025
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
Associate of Applied Science - Computer System Technician Networking
Mohawk College of Applied Arts And Technology
Hamilton, None04-2025
Skills
- Computer skills
- Attention to detail
- Verbal and written communication
- Problem-solving
- Data entry
- Workload management
- File and record keeping
- Support services
- Administrative duties
- Basic mathematics
- Fast learner
- Office administration
Languages
English
Full Professional
Timeline
Customer Service Representative
Rogers Centre
03.2024 - 02.2025
Security Guard
Secure Group
09.2023 - Current
Associate of Applied Science - Computer System Technician Networking
Mohawk College of Applied Arts And Technology
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