Jonah Benson
Brampton,Canada
Summary
Results-driven management professional with extensive experience in optimizing business operations and security systems. Skilled in budget management, staff development, and process improvement to achieve operational goals. Strong background in inventory control, loss prevention strategies, and effective vendor negotiations. Focused on building collaborative teams and implementing sustainable growth initiatives.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Security Guard
Sentinel Security Plus
Toronto, Canada
06.2024 - Current
- served as site lead at establishments, assigned security oversight of location, supervising other security operatives.
- Provided close protection for influential individuals at residences and events.
Ensured safety of life and property through vigilant security measures. - Conducted regular patrols to deter unauthorized access and suspicious activities.
- Assisted in emergency response by alerting law enforcement and emergency services.
- Documented incidents and prepared detailed reports for management review.
- Served as customer service representative for various Organizations where posted.
- Worked in highly rated hotels as head of security night shift.
- Worked as a team member in concert security team in various locations.
- Collaborated with team members to develop effective security strategies.
- Worked as Surveillance officer in major establishments.
- Utilized surveillance equipment to monitor activities and identify potential threats.
Senior Manager
J&B Facility Management Company
Lagos, Nigeria
04.2022 - 11.2023
- Managed a team of 50+ employees by providing guidance, setting goals and objectives, delegating tasks, and monitoring performance.
- Developed strategic plans to enhance service quality and client satisfaction.
- Managed budgets and allocated resources for facility projects to ensure project completion within financial constraints.
- Led facility operations to ensure efficient service delivery across multiple locations.
- Coordinated with vendors to uphold high standards for equipment and supplies, ensuring quality service delivery.
- Trained and mentored staff to improve performance and teamwork skills.
- Implemented safety protocols to promote a secure working environment for employees.
- Fostered strong client relationships to identify and address facility management needs, enhancing client satisfaction.
- Analyzed operational processes to identify opportunities for improvement and innovation.
Security Lead and Close Protection
Living Faith Church Security Group
Lagos, Nigeria
09.2018 - 11.2023
- Protected the President of the commission, family, and other top-level officers.
- Led security team during events to ensure safety and compliance.
- Supervised security operatives to enhance unit performance and operational readiness.
- Developed training programs for new security personnel to ensure compliance with protocols and improve response effectiveness.
- Conducted risk assessments to identify vulnerabilities and recommend mitigation strategies for church facilities.
- Collaborated with local law enforcement on emergency response plans.
- Evaluated incident reports and recommended improvements for future responses.
- Submitted timely reports on operations to the appropriate office.
- Provided technical guidance to IT staff on security issues related to system configuration, patch management and application development.
Project Manager
Switch City Group Ltd
Lagos, Nigeria
10.2018 - 03.2022
- Managed project timelines and ensured adherence to budget constraints.
- Facilitated stakeholder communication to align project goals and expectations.
- Developed comprehensive project plans outlining scope and deliverables.
- Implemented risk management strategies to mitigate potential project issues.
- Led project teams in developing innovative solutions for client needs.
- Forecasted, scheduled and monitored project timelines, personnel performance, and cost efficiency.
- Evaluated vendor proposals to identify and select optimal partners for project execution.
- Mentored junior team members on project management best practices, enhancing team capabilities.
- Collaborated closely with senior management on long-term strategic planning initiatives related to projects in development or execution stages.
Administrative and Facility Manager
Kayron International
Lagos, Nigeria
10.2015 - 09.2018
- Managed facility maintenance programs to ensure operational efficiency.
- Implemented preventive maintenance schedules for all facility systems.
- Developed and enforced cleanliness standards to maintain a safe and welcoming environment for employees and visitors.
- Conducted regular inspections of equipment, buildings, grounds, and other areas to identify necessary repairs or improvements.
- Coordinated vendor contracts for equipment service and repair to ensure timely and effective maintenance.
- Ensured that all facilities are kept clean by scheduling regular cleaning services according to industry standards.
- Planned maintenance activities in accordance with budget limitations, building use needs and operational requirements.
- Trained staff on safety protocols and emergency procedures.
- Collaborated with departments to resolve facility-related issues promptly.
- Negotiated with vendors regarding pricing on materials required for facility upgrades or repairs.
- Planned upgrades or renovations for facilities based on customer feedback and operational requirements to enhance user experience.
- Developed and implemented policies and procedures for maintenance, repair and operations of facilities.
- Coordinated with onsite managers, liaison officers, and other outside agencies regarding safety and preventive maintenance.
- Prepared documents related to contracts, leases, permits and other legal matters concerning the facility.
Education
Bachelor's - Public Administration
University of Calabar
Calabar01-2010
High School Diploma -
Canada Institute of Management
Malton, ONSkills
- Security
- Security oversight
- Surveillance
- Crisis response
- Security management
- Analysis skills
- Microsoft Word
- Computer operation
- Computer skills
- Organizational skills
- Supervising experience
- Team supervision
- Leadership
- Communication skills
- Incident reporting
- Customer service
- Client relationship management
- Strategic planning
- Emergency response
- Security strategy development
- Close protection
- Staff training
- Effective communication
- Crime prevention
Certification
- Security Guard License
- First Aid Certification
- CPR Certification
- Smart Serve
- AED Certification
- Driving License
- Project Management AfriHUB Certificate (PROMAC)
Timeline
Security Guard
Sentinel Security Plus
06.2024 - Current
Senior Manager
J&B Facility Management Company
04.2022 - 11.2023
Project Manager
Switch City Group Ltd
10.2018 - 03.2022
Security Lead and Close Protection
Living Faith Church Security Group
09.2018 - 11.2023
Administrative and Facility Manager
Kayron International
10.2015 - 09.2018
Bachelor's - Public Administration
University of Calabar
High School Diploma -
Canada Institute of Management