Simranpreet Kaur Chahal
Guelph,ON
Summary
Biotechnologist with great record in academy, research skills and operational in fast paced laboratory environment. Dedicated and experienced Supervisor .With a passion for ensuring quality customer service, administrative professional well-versed in communication and team building. Knowledgeable in medical terminology and scheduling. Willingness to learn new skills and Seeking a pharmacy assistant role
Overview
9
9
years of professional experience
Work History
Tim Hortons Supervisor
Mississauga
10.2021 - Current
- Lead a team of 12 employees, overseeing daily operations, and ensuring the delivery of high-quality products and services
- Provides excellent customer service
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
Office Administrator & Data Entry
Go Bolt, India
06.2018 - 12.2020
- Enabled customers to feel welcomed, important, and appreciated by answering questions
- Maintained customer satisfaction with quick and professional handling of product returns
- Interacted with customers by phone, email, or in-person to provide information.
Laboratory
Punjab University
01.2015 - 01.2019
- DNA extraction and purification
- PCR amplification and gel electrophoresis of Cytochrome b
- Analysis of samples, filteration, precipitation and desiccation.
Education
Logistics and Supply Chain Management -
Canador college
Brampton, Canada12.2022
Human Resources Management -
Canador college
Brampton, Canada04.2022
Bachelors in Science Biotechnology honors -
Punjab University
05.2019
Skills
- Medication Dispensing
- POS System Operation
- Prescription Interpretation
- Patient Counseling
- Answering customer questions
- Medication labels
Timeline
Tim Hortons Supervisor
Mississauga
10.2021 - Current
Office Administrator & Data Entry
Go Bolt, India
06.2018 - 12.2020
Laboratory
Punjab University
01.2015 - 01.2019
Logistics and Supply Chain Management -
Canador college
Human Resources Management -
Canador college
Bachelors in Science Biotechnology honors -
Punjab University
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