Dynamic and results-driven professional with experience as a Supervisor at Tim Hortons. Proven ability to enhance customer satisfaction through effective communication and creative problem-solving. Skilled in inventory management and operational efficiency, demonstrating responsibility and excellent interpersonal skills to foster strong client relations. Adaptable and diligent, committed to continuous improvement.
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Shilpa Punia
North York,ON
Summary
Overview
2
years of professional experience
Work History
Harsh Thakkar
Tim Hortons Supervisor
10.2023 - 09.2025
Job overview
- Assisted team in maintaining operational efficiency through effective communication and task coordination.
- Learned safety protocols and best practices to ensure a secure working environment.
- Supported daily operations by managing inventory and organizing workspaces for optimal productivity.
- Adapted quickly to new tools and systems, enhancing workflow processes and minimizing downtime.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
Education
Sant Ishar Singh Academy Pehowa, Haryana India
Bachelor of Commerce from Commerce
University Overview
Skills
- Ability to deal with people and manage client relations
- Good at customer service
- Ability to do work with responsibility
- Creative thinking and confidence to utilize the available resources to their full extent
- To grab knowledge about new changing financial scenario and travelling
- Responsible, cooperative and diligent
- Possess excellent interpersonal skills
Work Preference
Work Type
Full TimeTimeline
Tim Hortons Supervisor
Harsh Thakkar
10.2023 - 09.2025
Sant Ishar Singh Academy
Bachelor of Commerce from Commerce