Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Quote
Timeline
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SIMRANJOT KAUR

Etobicoke,ON

Summary

Detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success.

Overview

2
2
years of professional experience
1
1
Certificate

Work History

Technical Support Representative

Teleperformance
09.2022 - 02.2023
  • Identified potential sales and cross-selling opportunities and informed supervisor.
  • Researched and identified solutions to technical problems.
  • Assisted customers in identifying issues and explained solutions to restore service and functionality.
  • Managed high levels of call flow and responded to [Type] technical support needs.

Salesperson and Cashier

Princess Auto
06.2022 - 12.2022
  • Providing ROYAL SERVICE to customers by helping them with the best decision making and assisting help with everyday problems
  • Handling cash and making bills and Keeping store well maintained.
  • Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
  • Increased sales and customer satisfaction through personalized servicing.

Deli Clerk

Metro
01.2022 - 05.2022
  • Deli product knowledge and using slicers, hot case
  • Packing the goods and displaying on store shelves
  • Serving the customers with best options.
  • Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.

Merchandiser

Levi’s The Signature, Walmart
04.2021 - 11.2021
  • Ordering and receiving the products
  • Merchandising of product in accordance with a master schedule and plan
  • Maintaining scheduled service visits every week and providing additional support for department revisions, relocations and new store installations as required.

Retail and Sales Associate

Canadian Tire
09.2020 - 02.2021
  • Interacts with customers, identifying their needs, assisting with finding products
  • Explaining technical details of merchandise
  • Maintaining the department by stocking shelves, merchandising and general housekeeping.

Education

Hospitality Management

Centennial College
04.2022

Skills

  • Account Management
  • Desktop Support
  • Apple IOS
  • Customer Support Needs Assessment
  • Organizational Skills
  • Customer Service Expertise
  • Appointment Scheduling
  • Complaint Resolution
  • Account Updating
  • MS Office Proficiency
  • Call Center Operations

Certification

Smart Serve Certificate First Aid & CPR Food Handlers Certification

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

There’s no shortage of remarkable ideas, what’s missing is the will to execute them.
Seth Godin

Timeline

Technical Support Representative

Teleperformance
09.2022 - 02.2023

Salesperson and Cashier

Princess Auto
06.2022 - 12.2022

Deli Clerk

Metro
01.2022 - 05.2022

Merchandiser

Levi’s The Signature, Walmart
04.2021 - 11.2021

Retail and Sales Associate

Canadian Tire
09.2020 - 02.2021

Hospitality Management

Centennial College

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SIMRANJOT KAUR