Simranjot Kaur
Winnipeg,MB
Summary
Reliable, energetic, hardworking, multitasker, Quick learner and resourceful customer service professional with over 3-4 years of experience cash handling resolving customer complaints and promoting conflict resolution. Expertise in client services, account management and relationship-building.
Overview
2026
2026
years of professional experience
Work History
Office Administrator
Allan Blye Private Childcare
- Caregiving
- Handle all the accounts, phone calls, queries.
- Providing food
- Make over.
- Make them participate in different activities to enhance their overall growth.
- Making sure of creating save environment for students
- Giving daily report to their parents.
- Attending any other kind of enquiries in person and over the call.
Marker Faculty of Business and economics
University of Winnipeg
- Grade student work requiring interpretation of assessment criteria vis-à-vis student understanding (projects, reports, essays, etc.).
- Maintain records, assist in the reproduction of tests, organize course materials, etc.
- May assist with proctoring/invigilating tests, exams and quizzes.
- May provide consultation and feedback to students on coursework, quality of materials submitted for grading, and other similar matters.
- Attending training related to the assigned duties and responsibilities.
- Perform other related tasks as required.
CONSUMABLES\ COSMETICS\ CUSTOMER EXPERIENCE ASSOCIATE
WALMART
- Current
- Greeting all customers in a polite and friendly manner.
- Assists customers by promoting products/services, locating merchandise, and making purchase decisions.
- Resolves customer issues and refers concerns to management where appropriate.
- Maintains sales floor presentation by stocking and rotating merchandise, removing damaged or out-of-date goods, setting up and maintaining product displays, signing and pricing merchandise.
- Ensures proper handling of claims and returns, secures merchandise, identifies high shrink items and maintains a safe work environment as per Company policies and procedures.
- Receives and stocks merchandise, utilizes equipment appropriately, administers required paperwork, logs and other documentation.
- Refers appropriate service and transactional items to a Customer Service Manager as required.
- Stocks merchandise/picks, Down stocks if applicable. Applies product protection when required. Sets and completes modulars, including flex modulars and sets new shelf caps.
- Handling cash register and managing line.
- Helping in OMNI e-commerce department at Walmart.
Dietary aide
Extendicare Tuxedo villa
- Current
- Serves food to the elderly.
- Wash dishes.
- Cleaning the station when residents are done eating.
- Mopping the floor at the end of shift.
- Help cook if short staff for meal preparation.
Invigilator/ Test assist with accessibility services
University of Winnipeg
- Current
- Supervise, maintain accurate records and ensure the academic integrity of tests and exams written by students registered with AS.
- Help administer pre-approved test/exam accommodations for students with documented disabilities and medical conditions that impact test taking.
- Provide office support in the form of filing, data entry, photocopying and facilitating the pickup/and delivery of completed tests/exams.
- Help with the set-up of relevant computer and ergonomic equipment needed for the provision of accommodation.
- Occasionally work one on one with a student to read test/exam questions aloud and/or provide transcription of the student’s responses.
- Scribe and read for students with disabilities.
Dawat Takeout and catering
09.2021 - 04.2022
- Help with the cash counter.
- Packing orders
- Dealing with customers.
- Cleaning at the end of the day.
- Clean utensils.
- Cutting chopping vegetables as needed.
TUTOR
WAHEGURU LEARNING CENTER
04.2019 - 01.2021
- Teach students from classes 1st – 12th.
- Takes call from customers for any enquiry about tuition, admission etc
- Collaborated with team to quickly resolve customer complaints with appropriate action.
- Learn the value of patience.
Cashier
Sunny enterprises
04.2018 - 01.2021
- Promptly respond to customer enquiries in person or via phone, email, mail or social media.
- Cash handling.
- Maintain financial accounts by processing customer adjustments in a professional manner.
- Increased customer base by 30% during the year 2019 due to the delivery of quick service.
Education
Bachelors - business administration
UNIVERSITY OF WINNIPEG
High school -
DAV centenary public school
01.2021
Skills
- Basic use of Microsoft Office programs (Word, Excel, PowerPoint)
- Good fast typing and computer skills and telephone etiquette
- Respond quickly to customer’s queries
- Easily adapt in a rapidly changing environment
- Excellent communication skills with a focus on team building and customer relations
- Able to give new ideas and a self-starter
- Outstanding organizational skills, multitasking, leadership, and problem-solving abilities
- Cash handling
- Strong customer service skills for customer loyalty and high customer satisfaction
- Attention to detail great proofreading skills to mitigate chance of error
Languages
Punjabi, Hindi: native language
English: Fluent (speaking, reading, writing, listening) got overall 7 bands in IELTS Exam
French: Beginner basic (speaking, reading, writing, listening)
Personal Information
Hobbies and Interests
- Cooking (trying new and different types of cuisines), Volunteering, Fine arts
- Making new friends
- Learn new languages.
Community Service
AGAAZ - Non-Profit Organization, 2019-05, 2020-12, Educate underprivileged students for no cost., Encourage people to raise funds for these children so that they can also fly like birds in the open sky by educating them.
Timeline
Dawat Takeout and catering
09.2021 - 04.2022
TUTOR
WAHEGURU LEARNING CENTER
04.2019 - 01.2021
Cashier
Sunny enterprises
04.2018 - 01.2021
Marker Faculty of Business and economics
University of Winnipeg
CONSUMABLES\ COSMETICS\ CUSTOMER EXPERIENCE ASSOCIATE
WALMART
- Current
Dietary aide
Extendicare Tuxedo villa
- Current
Invigilator/ Test assist with accessibility services
University of Winnipeg
- Current
Bachelors - business administration
UNIVERSITY OF WINNIPEG
High school -
DAV centenary public school
Office Administrator
Allan Blye Private Childcare