Simranjit Singh Matharu
Edmonton,AB
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Secure a responsible career opportunity to fully utilize my training and skills while making significant contribution to the success of the company.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist
Western Memorial Regional Hospital
06.2021 - 06.2023
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
Manager of Operations
MacDonalds
10.2021 - 02.2023
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Set, enforced, and optimized internal policies to maintain responsiveness to demands.
- Partnered with vendors and suppliers to effectively manage and budget.
Customer Service Representative
Sobeys
10.2019 - 06.2022
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Education
Diploma - Office Administration Medical
College of The North Atlantic, Corner Brook
Corner Brook, NL07.2021
Skills
- Time Management
- Filing System Software
- Google Docs
- Issue Handling
Certification
First Aid certified
Keyboarding certification 45 net words per minute
Timeline
Manager of Operations
MacDonalds
10.2021 - 02.2023
Front Desk Receptionist
Western Memorial Regional Hospital
06.2021 - 06.2023
Customer Service Representative
Sobeys
10.2019 - 06.2022
Diploma - Office Administration Medical
College of The North Atlantic, Corner Brook
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