Summary
Overview
Work History
Education
Skills
References
Timeline
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Simranjit Kaur Siddle

Edmonton,AB

Summary

Motivated professional with experience in team management and customer service. Known for effective communication and organizational skills, successfully handling high-volume tasks while ensuring operational excellence.

Overview

4
4
years of professional experience

Work History

School Volunteer

Madonna Catholic Elementary School
Sherwood Park, Alberta
09.2024 - 06.2025
  • Managed group activities and maintained a calm demeanor during periods of high volume.
  • Assisted teachers with attendance, coordination, and student safety.
  • Worked in collaboration with teams to ensure tasks given were completed timely and efficiently.
  • Managed the inventory of supplies needed for various community initiatives and workshops.
  • Assisted teachers in preparing instructional materials and resources.

Customer Service Representative

North X Transport
Edmonton, AB
09.2023 - 04.2025
  • Managed data entry, answered, and relayed telephone calls/messages for the driver.
  • Being able to efficiently communicate important information through email.
  • Prepared setup packages, bill of lading, fuel logs, dispatch confirmation sheets, invoices, as well as other necessary paperwork needed.
  • Delivering exceptional customer service to all customers, while meeting operational standards.
  • Utilizes Microsoft tools, as well as other computer appliances, to achieve operational excellence.
  • Assisted customers with inquiries and resolved issues efficiently.
  • Handled customer inquiries via phone, email, and chat support channels.
  • Communicated with customers, vendors, shippers and internal staff members to verify current status and schedule delivery dates.

Salon Assistant

Education Program
Edmonton, AB
09.2021 - 06.2024
  • Assisted stylists with client consultations and service preparations.
  • Supported promotional events by setting up displays and materials.
  • Sanitized tools, followed safety standards and kept salon clean and safe.
  • Organized stockroom shelves ensuring proper product placement according to expiration date or lot number.
  • Managed customer needs with care and attention to detail.
  • Experience in filing, managing inventory, and scheduling services.
  • Manage inventory, and ensure cleanliness in the workspace.
  • Follows health and safety guidelines for all products.
  • Blow-dried, flat ironed, curled and styled clients' hair.
  • Washed, colored, cut and styled hair for high volume of clients daily.
  • Completed day-to-day duties accurately and efficiently.

Front Desk Volunteer

Louis St. Laurent and Harry Ainlay High School
Edmonton, AB
09.2022 - 09.2022
  • Assisted with reception tasks, handling customer inquiries, and managing ticket sales.
  • Strengthened administrative and client services skills.
  • Greeted students and visitors with a welcoming attitude.
  • Processed payments for guest reservations or services rendered.

Education

Bachelor of Arts -

University of Alberta
Edmonton, AB

Skills

  • Data entry
  • Customer service
  • Microsoft Office
  • Communication skills
  • Team management
  • Organizational skills
  • Ability to learn quickly
  • Collaborating with colleagues to achieve store goals and maintain a positive working environment
  • Knowledge of the retail environment
  • Effective oral communication skills
  • Strong interpersonal skills
  • Attention to small details
  • Creative problem solving
  • Strong work ethic
  • Exceptional customer service aptitude
  • Proficient in English, Punjabi, and Hindi, with strong oral communication ability

References

References available upon request.

Timeline

School Volunteer

Madonna Catholic Elementary School
09.2024 - 06.2025

Customer Service Representative

North X Transport
09.2023 - 04.2025

Front Desk Volunteer

Louis St. Laurent and Harry Ainlay High School
09.2022 - 09.2022

Salon Assistant

Education Program
09.2021 - 06.2024

Bachelor of Arts -

University of Alberta

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Simranjit Kaur Siddle