Chantel Mutton
Ingersoll
Summary
Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.
Overview
24
24
years of professional experience
Work History
Elementary School Volunteer
Royal Roads School Council and Home and School
09.2015 - Current
- Coordinated volunteer efforts for school events, promoting community involvement.
- Assisted in organizing school events, fostering a positive school culture and community involvement.
- Participated actively in PTA meetings, advocating for student needs and contributing ideas for program improvements.
- Helped with planning and implementation of school fundraisers to bring in needed monies for school.
Manufacturing Production Associate
Autrans
08.2011 - 05.2022
- Operated machinery and equipment to assemble products efficiently.
- Followed safety protocols to maintain a secure work environment.
- Collaborated with team members to ensure production targets are met.
- Conducted quality checks on finished goods for defects or inconsistencies.
Customer Service Representative
Carstar
01.2002 - 01.2006
- Resolved customer inquiries through effective communication and problem-solving techniques.
- Enhanced customer satisfaction by providing timely and accurate information regarding products and services.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Education
High School Diploma -
Ingersoll District Collegiate Institute
Ingersoll, ONSkills
- Customer service
- Active listening
- Critical thinking
- Data entry
- Problem resolution
- Conflict resolution
- Quality control
- Packaging and labeling
- Assembly line proficiency
- Hand tool expertise
- Machine operation
- Stress tolerance
Timeline
Elementary School Volunteer
Royal Roads School Council and Home and School
09.2015 - Current
Manufacturing Production Associate
Autrans
08.2011 - 05.2022
Customer Service Representative
Carstar
01.2002 - 01.2006
High School Diploma -
Ingersoll District Collegiate Institute