Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.
Overview
24
24
years of professional experience
Work History
Elementary School Volunteer
Royal Roads School Council and Home and School
09.2015 - Current
Coordinated volunteer efforts for school events, promoting community involvement.
Assisted in organizing school events, fostering a positive school culture and community involvement.
Participated actively in PTA meetings, advocating for student needs and contributing ideas for program improvements.
Helped with planning and implementation of school fundraisers to bring in needed monies for school.
Manufacturing Production Associate
Autrans
08.2011 - 05.2022
Operated machinery and equipment to assemble products efficiently.
Followed safety protocols to maintain a secure work environment.
Collaborated with team members to ensure production targets are met.
Conducted quality checks on finished goods for defects or inconsistencies.
Customer Service Representative
Carstar
01.2002 - 01.2006
Resolved customer inquiries through effective communication and problem-solving techniques.
Enhanced customer satisfaction by providing timely and accurate information regarding products and services.
Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Cleaner at Bradford Metropolitan District Council - Home Farm Primary SchoolCleaner at Bradford Metropolitan District Council - Home Farm Primary School