Summary
Overview
Work History
Education
Skills
Languages
Proficient in English, Hindi, and Punjabi
Certification
Education and Training
Timeline
Generic

Simranjit Parmar

Calgary,AB

Summary

Dedicated advocate with knowledge of service delivery and proven multitasking abilities, Committed to maintaining professional relationships to increase profitability and drive business results, Skilled with superior work ethic and good teamwork, problem-solving, and organizational skills. Willing to take on any task lo help team, Reliable and dedicated team player with a hardworking and resourceful approach. Able to mediate and provide dispute resolution techniques as well as guide and coach clients in court proceedings and procedures with effective communication skills and confidentiality.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Sandwich Artist

Subway
09.2023 - 09.2025
  • Crafted customized sandwiches according to customer specifications, ensuring quality and freshness.
  • Maintained high standards of food safety and cleanliness in food preparation areas.
  • Trained new team members on sandwich-making techniques and customer service protocols.
  • Collaborated with team to optimize workflow, enhancing overall efficiency during peak hours.
  • Provided exceptional customer service by addressing inquiries and resolving issues promptly.
  • Performed closing procedures.
  • Demonstrated flexibility by covering shifts when needed, ensuring consistent staffing levels for optimal operation.
  • Trained new employees on company policies and procedures, contributing to overall team performance and growth.
  • Operated cash register and handled transactions accurately, ensuring smooth checkout procedures

Barista

HMSHost Starbucks YYC
01.2024 - 07.2024
  • Greet all guests with a smile while taking food and drink orders, answering any questions, calling guests by name and thanking them for their order
  • Provide and prepare quality beverages and food products consistently to all guests by adhering to recipe and presentation standards while also providing legendary service
  • Stay calm during periods of high volume to keep the store operating properly and set a positive example for the team
  • Operate a cash register and receive payment from guests, while following all brand and HMSHost customer service and cash handling policies and procedures
  • Keep the store clean, stocked, organized and decorate customer display areas
  • Acts with integrity, honesty and knowledge to enhance the culture, values and mission of the brand and HMSHost while following operational policies and procedures, including those for safety and security

Guest Service Administrator

Massage Addict
07.2023 - 09.2023
  • Provide outstanding client service, answering telephone calls, and booking appointments.
  • Welcome clients by greeting and familiarising them to the clinic upon arrival.
  • Educate clients on the extraordinary value of Massage Addict's membership program.
  • Maintain a working knowledge of all Massage Addict services.
  • Provide administrative support to the clinic including preparation of forms, and documentation for new and existing clients.
  • Maintain a safe and clean reception area by complying with clinic operating procedures; cleanliness of the clinic guest-facing areas, including the reception area and treatment rooms.

CDS Product Demonstrator

CDS (Costco) Advantage Solutions
02.2023 - 04.2023
  • Engage the consumer by creating brand awareness and enthusiasm
  • Dynamically sell products to the member
  • Assist other Sales Advisors as required in a team-oriented environment
  • Set up and organize merchandise; prepare vendor products according to written instructions
  • Coordinate, organize, and close down work area including cleaning and sanitizing, washing and drying dishes, and proper storage of equipment
  • Adhere to all Food Safety handling and sanitation training and guidelines
  • Participate and adhere to all safety policies and practices
  • Perform other related duties as assigned or required

Campus Conflict Resolution Services Practitioner

Durham Colleg
09.2022 - 04.2023
  • Made people/students aware of alternative dispute resolution methods.
  • Dealt with Client Coaching
  • Conducted workshops in-person and virtually
  • Created mission statements and presentations.
  • Learned Mediation and Negotiation skills.
  • Made clients aware of Restorative justice.
  • Analyzed conflicts and disputes.

Cook/Cashier

Honest Restaurant
09.2022 - 04.2023
  • Engage the consumer by creating brand awareness and enthusiasm
  • Dynamically sell product to the member
  • Assist other Sales Advisors as required in a team-oriented environment
  • Set-up and organize merchandise; prepare vendor products according to written instructions
  • Coordinate, organize and close down work area including cleaning and sanitizing, washing and drying dishes and proper storage of equipment
  • Adhere to all Food Safety handling and sanitation training and guidelines
  • Participate and adhere to all safety policies and practices
  • Perform other related duties as assigned or required. Prepared and cooked food according to restaurant menu and quality standards.
  • Maintained food safety guidelines and regulations to ensure food safety.
  • Cleaned and sanitized kitchen and cooking equipment regularly.
  • Monitored inventory levels and notified management when supplies were low.
  • Collaborated with kitchen staff to ensure timely and efficient preparation of meals.

Cashier:

  • Greeted customers and answered any questions they had about menu items or pricing.
  • Took customer orders and processed payments accurately and efficiently.
  • Handled cash, made change, and processed credit card transactions.
  • Maintained a clean and organized work area.
  • Resolved customer complaints and issues in a timely and professional manner.
  • Collaborated with kitchen and other staff to ensure efficient operations and customer satisfaction.

English Language Teacher

King Edward Public School
02.2022 - 07.2022

Used varied instructional resources and tools to strengthen English language skills.

Evaluated student progress, recorded scores and revised plans for reteaching of subject matter where necessary to

accomplish learning.

Taught reading comprehension, writing, grammar and literature in team teaching environment with other

teachers.

Maintained strict classroom behavior management to provide positive, conducive environment for learning.

Met with parents at planned meetings and in ad hoc conversations to discuss student challenges, behavior

modification and performance.

Met with parents and administration to advocate student’s needs

Junior Advocate

District Courts
12.2020 - 12.2021
  • Junior Advocate
    District Courts. Hoshiarpur, Punjab
    Supported individuals with legal, physical, or mental health concerns in dealing with routine needs and complex problems.
    Organized supporting documentation for individuals under evaluation and coordinated paperwork.
    transfers to the correct staff members.
    Worked effectively with fellow team members to coordinate effective solutions to any questions or concerns.
    Maintained positive relationships with the community to build and nurture dynamic partnerships.
    Apprised clients of potential risks and costs associated with each course of action
    Interpreted laws, rulings, and regulations for individuals
    Communicated with clients and collected information to research cases and prepare settlement offers.
  • Attended and coordinated interviews or case reviews to manage caseload.
  • Informed victims about legal processes and timelines.

Education

Graduate Certificate - Conflict Resolution And Mediation

Durham College
Oshawa, ON
04.2023

Bachelor in Arts And Bachelor in Law (B.A.LL.B)hons. - Law

Guru Nanak Dev University Regional Campus
Jalandhar, Punjab, India
10.2020

Skills

    Product Demonstrations

    Problem-Solving

    Decision Making

    Team Collaboration

    Team Building

    Multilingual - English, Hindi and Punjabi

    Microsoft Office

    Verbal and written communication

    Time Management

    Relationship Building

    Social Perceptiveness

    Public Speaking

    Customer Service

    Negotiations skills

    Conflict Analysis

    Leadership

Languages

English
Full Professional
Hindi
Native/ Bilingual
Punjabi
Native/ Bilingual

Proficient in English, Hindi, and Punjabi

  • Profiecient in English , Hindi, and Punjabi

Certification

  • Certificate of Practice (Indian License for Advocate)
  • Certificate of Indigenous Studies and Reconciliation
  • Certificate of Award for Sexual Violence First Aid training.
  • Certificate of the Ontario Human Rights Code and AODA.

Education and Training

other,other

Timeline

Barista

HMSHost Starbucks YYC
01.2024 - 07.2024

Sandwich Artist

Subway
09.2023 - 09.2025

Guest Service Administrator

Massage Addict
07.2023 - 09.2023

CDS Product Demonstrator

CDS (Costco) Advantage Solutions
02.2023 - 04.2023

Campus Conflict Resolution Services Practitioner

Durham Colleg
09.2022 - 04.2023

Cook/Cashier

Honest Restaurant
09.2022 - 04.2023

English Language Teacher

King Edward Public School
02.2022 - 07.2022

Junior Advocate

District Courts
12.2020 - 12.2021

Graduate Certificate - Conflict Resolution And Mediation

Durham College

Bachelor in Arts And Bachelor in Law (B.A.LL.B)hons. - Law

Guru Nanak Dev University Regional Campus
Simranjit Parmar