Dimple Magat
Vancouver,Canada
Summary
To maintain customer satisfaction and improve customer experience through my proven problem solving skills, customer experience and knowledge.
Accomplished Medical Representative and in Hospitality industry with almost 20 years of experience liaising with customers to sell products. Successful at building effective business plans for specific territory and target customers. Highly articulate when delivering presentations and answering questions by referring to data. Proven history of transforming customer relationships into sales opportunities to enhance profitability.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Sandwich Artist
Subway Foods
Corner Brook, NL
09.2021 - 11.2023
- Prepared food items such as sandwiches, salads, soups, and drinks according to customer orders or company recipes.
Cashier
A & W
Corner Brook
11.2020 - 07.2021
Cashier
KFC Foods Inc.
Corner Brook
08.2018 - 01.2019
Server
Pizza Delight
Corner Brook
01.2019 - 04.2019
- Provided excellent customer service to ensure satisfaction.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Took orders from customers accurately and in a timely manner.
- Responded efficiently to guest inquiries and complaints in a professional manner.
Seasonal Kitchen Helper, Cashier, Server
Rinda’s Kitchen
Corner Brook
10.2018 - 12.2018
- Assisted cooks in preparing ingredients for meals.
- Stocked kitchen with necessary supplies such as food, paper goods and cleaning products.
MEDICAL REPRESENTATIVE
ASTRAZENECA PHARMACEUTICALS Philippines
Taguig, Philippines
03.2006 - 01.2011
- Promotion via scientific and practical merits of ethical drugs (mature brands for gastro, respiratory, infection and cardiovascular products) to healthcare professionals while creating needs and demands
- Nurture by developing market potential and sustain a market drive.
- Developed and implemented successful sales strategies for medical products to meet company objectives.
- Built relationships with key decision makers in the healthcare industry.
- Prepared detailed reports on sales activities and forecasts of future sales opportunities.
- Analyzed competitors' data and pricing models to maintain competitive advantage in the marketplace.
ONCO-CNS SPECIALIST/ KEY ACCOUNT MANAGER
ASTRAZENECA PHARMACEUTICALS Philippines
Taguig, Philippines
12.2010 - 02.2014
- Handled and detailed oncology/ psychiatric products to targeted doctors through product presentations and continuing medical education
- Coordinated the marketing tasks to customers who are of great significance, gained data and information to better build business understanding and sustain strong business relationships.
- Identified new opportunities for growth within existing accounts, as well as potential new customers.
- Established strong relationships with clients through regular communication and follow-up activities.
Officer-In-Charge/ Assistant Store Manager
Chowking Foods corporation Philippines
04.2003 - 02.2006
- In-charge of the whole operation
- Ensures all specifications and standards are met
- Does the hiring of contractual staff
- Assist to customer concerns and complaints
- In-Charge of the monthly inventory and sales report
- Prepare payroll for the staff.
Service Dining Staff
Yats International Wine Club, Fine Dining & Grill Restaurant
Pampanga, Philippines
04.2002 - 03.2003
- In-charge of the whole dining and cleanliness
- Ensures all specifications and standards are met
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Education
Medical Office Assistant & Unit Clerk -
ERP College
Calgary, AB10-2023
Bachelor of Science - Marketing
St. Paul College of Manila
Philippines04-2001
Skills
- Sales And Marketing Strategies
- Good Customer Relations
- Persuasive Communication
- Relationship Building
- Sales demonstrations, Presentations And Proposals
- Closing Sales
- Team Management
- Food Service Operations
- Hospitality
- Multitasking
- Organization And Prioritization
- Positive Attitude
- Forward-Thinking Mindset
References
- Martin Blake, A & W, 1-709-640-2162, Owner
- Rinda Chua, Rinda's Kitchen Corner Brook, 1-709-640-4486, Owner
- Mary Ann Avila, KFC Corner Brook, NL, 1 709-640-8128, Store Manager
- Arnel Castillo, AstraZeneca Pharmaceuticals Phils., +639178482028, District Business Manager
- Reynaldo Torres, Chowking Foods Corp., +1-780-778-0685, Store Kitchen Manager
Accomplishments
YatsRinda’s
- 2006 Sales Excellence Award
- Delivered Symbicort (Respiratory Drug) and Nexium (Gastro Drug) as the market leader in the assigned territory YTD 2007
- Top 2 District of the year awardee 2010
- Over-all Top 8 Business Excellence Award 2010
- Sales excellence award 2010
- 2011 SFE Award Medical Representative Category
- Led Arimidex (Breast Cancer drug) YTD 2011
- Delivered Iressa (Lung Cancer drug) as the market leader in the assigned territory with a sales performance of 200% YTD 2012
Languages
English
Professional
Filipino
Professional
Certification
- Basic Life Support (CPR)
References
References available upon request.
Timeline
Sandwich Artist
Subway Foods
09.2021 - 11.2023
Cashier
A & W
11.2020 - 07.2021
Server
Pizza Delight
01.2019 - 04.2019
Seasonal Kitchen Helper, Cashier, Server
Rinda’s Kitchen
10.2018 - 12.2018
Cashier
KFC Foods Inc.
08.2018 - 01.2019
ONCO-CNS SPECIALIST/ KEY ACCOUNT MANAGER
ASTRAZENECA PHARMACEUTICALS Philippines
12.2010 - 02.2014
MEDICAL REPRESENTATIVE
ASTRAZENECA PHARMACEUTICALS Philippines
03.2006 - 01.2011
Officer-In-Charge/ Assistant Store Manager
Chowking Foods corporation Philippines
04.2003 - 02.2006
Service Dining Staff
Yats International Wine Club, Fine Dining & Grill Restaurant
04.2002 - 03.2003
Medical Office Assistant & Unit Clerk -
ERP College
Bachelor of Science - Marketing
St. Paul College of Manila
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