Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
SUPERVISOR
CHEF INSPIRED GROUP OF RESTAURANTS
06.2021 - 03.2024
Oversaw daily operations of department, ensuring smooth workflow and timely completion of tasks.
Resolved conflicts among team members promptly, maintaining harmonious working environment conducive to productivity.
Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
FRONT DESK REPRESENTATIVE
SEASON'S INN
02.2022 - 09.2022
Enhanced guest satisfaction by efficiently managing check-ins and check-outs at the front desk.
Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
Monitored inventory levels of office supplies, maintaining adequate stock without excess expenditure.
Collaborated with housekeeping staff to ensure timely room availability, improving overall guest experience.
LINE LEADER
BELVIKA TRADE AND PACKAGING
04.2019 - 03.2021
Supervised updating procedures for working documents such as shift reports and handovers.
Followed good manufacturing processes (GMPs).
Maintained high-quality standards by closely monitoring production line outputs and identifying areas for improvement.
Resolved conflicts among team members professionally, helping maintain a positive working atmosphere conducive to productivity enhancement efforts.
Supervised production staff of 12-15.
Education
BUSINESS GENERAL -
Sheridan College Institute of Technology And Advanced Learning
Brampton, ON
04.2020
Skills
Leadership
Communication
Team management
Quick learner
Customer service
Technical skills: MS Office, MS Project, Access, Sage 50, ProFile
Certification
TALLY ERP 9 - Enterprise Resource Planning
Strategic Human Resources- HRCI.org, 11/01/23
Human Resources: Payroll- SHRM, 01/01/24
Standard First Aid/cpr
Timeline
FRONT DESK REPRESENTATIVE
SEASON'S INN
02.2022 - 09.2022
SUPERVISOR
CHEF INSPIRED GROUP OF RESTAURANTS
06.2021 - 03.2024
LINE LEADER
BELVIKA TRADE AND PACKAGING
04.2019 - 03.2021
BUSINESS GENERAL -
Sheridan College Institute of Technology And Advanced Learning
TALLY ERP 9 - Enterprise Resource Planning
Strategic Human Resources- HRCI.org, 11/01/23
Human Resources: Payroll- SHRM, 01/01/24
Standard First Aid/cpr
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